IT Onsite Engineer

Job-ID: 15441

IT Onsite Engineer

The Onsite Technician is a responsible role based on extensive expert knowledge and experience in direct customer service which is the core of our business. They carry out work for various customers

USA - Springfield, AR

Professionals

Full-time

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—Your Benefits —

Buddy program

Dental insurance

Health insurance

Internal career development

Life insurance

Mentor program

Onboarding program

Sick leave payments

Your skills

18 months of IT experience (or equivalent)

Ability to build relationships

Excellent time management skill

Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Ability to work independently and as part of a team

Your Tasks

Provide day to day local/remote desktop support

Handle inbound calls and answer questions

Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.