Manager Hospital Services

At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.

This position is responsible for managing all hospital services, storage, and distribution operations.

• Monitor and mentor team performances and provide constructive feedback.
• Administer policies and procedures to ensure an efficient and profitable operation that conforms to specified regulations.
• Manage the inventory and distribution to minimize loss.
• Deploy inventory action plan enterprise-wide to minimize any potential shortage situations and ensures movement of product throughout the organization based on needs and product expiration data.
• Assist with the development and implementation of systems to minimize outdating of blood products inventory.
• Writing and answering problem reports in the Deviation Management System; working with QRA to establish corrective actions and preventative actions, as well as effectiveness checks on the solutions presented.
• Act as a liaison between NYBC management and its internal and external customers to provide quality service and maintain excellent customer relations and open lines of communication between departments.
• Review corrective actions that will affectively change a process to determine if it is the best means of prevention.
• Attend Quarterly Business Review Meetings to discuss how Hospital Services reacted to the needs of the customer during the previous quarter; review any issues that have occurred, how they were resolved and how they will be avoided in the future.
• Monitors and improves daily operations by coordinating areas to minimize total costs and increase overall efficiency in serving hospitals and other divisions.
• Support department forecasting and planning activities.
• Develops a system of error prevention/reduction in product distribution through staff involvement and the setting up of a monitoring system to measure overall performance.
• Ensures compliance to all policies, procedures, regulations and guidelines.
• Responsible for Standard Operating Procedure revision via eQMS (electronic Quality Management System) as well as new SOP creation and implementation.

Education:

• Bachelor’s degree in Business Administration or related field or equivalent.

Related Experience:

• Five years of experience in inventory, distribution or in a manufacturing or healthcare setting.

For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $94,610.00 p/yr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.