Manager, Product Development Center

Manager, Product Development Center

Exempt

Commensurate with Experience

Full Time

College of Agriculture and Applied Sciences

The Manager will oversee the daily operations of the Center. The Center is designed to be instrumental in supporting the diversification of our local economy by adding value to Mississippi’s agricultural and food sector industries. Thus, the Center will provide a learning environment where Alcorn’s students and small farmers/entrepreneurs will have an opportunity to gain hands-on experiences with value-added processing, production and business management, nutrition education, and retail. Currently the Center is used as a retail store to sell value-added products such as but not limited to hot sauce, spices, wing sauce, pickled products, fruit preserves, hair, skin, bath and body products to the public. This multi-faceted facility (Teaching, Research and Outreach) is housed in the School of Agriculture and Applied Sciences.

• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Communicating effectively in writing as appropriate for the needs of the audience.
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to communicate information and ideas in writing so others will understand.

• Responsible for the overall management of the daily operations of the store ·
• Demonstrate ability to communicate effectively with co-workers and customers.
• Individual must demonstrate competency in the use of computers, computer programs (such as Excel, PowerPoint, Word, etc.) and electronic outreach methods.
• Enter purchase requisitions on the Banner System and manage and monitor requisitions for the store.
• Direct and oversee the recruitment, training of staff, students and volunteers to build and sustain a high performing team.
• Ensure compliance with all labor laws and regulations.
• Develop and implement processes to ensure follow through and completion of tasks.
• Update and maintain financial records and reports including sales reports and expenditure. Prepare and manage store budgets to meet financial objectives.
• Coordinate contracts to ensure availability of merchandise and services.
• Develop and implement business strategies to attract new customers, expand store traffic and increase sales and profitability.
• Deliver excellent service to ensure customer satisfaction Investigate and effectively address customer complaints and concerns.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.· Create a report of the stock on a weekly basis.
• Maintain good relations with the customers.
• Maintain the inventory and ensure the availability of merchandise.
• Ensure the store’s compliance with health and safety rules and regulations.

BSC in Ag. Business, Marketing or other related field and a two to three years of retail management experience.

Mississippi Driver’s License Work in noisy (above 85 decibels) areas:

No

Not Required

Not Required

Not Required

Not Required

Not Required

Occasionally

Occasionally

S846

1

Lorman

07/25/2022

Yes

Alcorn State University

Equal Employment Opportunity and Notice of Non-Discrimination
Alcorn State University is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Alcorn State University is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Excellent Benefits Package