Nurse Assistant - IMCU Tele - LOCS

Title: Nurse Assistant - IMCU Tele

Responsibilities:

• ORGANIZATION SKILLS: Organizes work to achieve maximum efficiency.
• Implement and monitor patient care plans. Monitor, record and communicate patient condition as appropriate.
• Serve as a primary coordinator of all disciplines for well-coordinated patient care.
• Note and carry out physician and nursing orders.
• Assess and coordinate patient's discharge planning needs with members of the healthcare team.
• Engage in quality improvement initiatives including continuing education, participation in hospital-wide and unit specific teams, identifying nursing practice areas for quality improvement and safe outcomes.
• Maintain a cooperative relationship among the healthcare team by communicating information; responding to request; building rapport; participating in team problem solving.
• Provide service excellence to patients and their families/visitors that meets or exceeds patient expectations through offering empathetic and compassionate patient-centered care.
• Professionally manage patient and family/visitor needs and concerns using AIDET and positive service recovery methods.
• Respond to patient requests and makes active referrals to subject matter expert/decision maker who can fulfill the patient request
• Provide culturally sensitive care