Onsite Technician

Job-ID: 15552

Onsite Technician

Level 2 Desktop Support to End Users on a professional level.

USA - Springdale, AR

Professionals

Full-time

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—Your Benefits —

Buddy program

Dental insurance

Flat hierarchies

Health insurance

Internal career development

Job with purpose

Sick leave payments

Unlimited employment contract

Your skills

Ability to work independently and as part of a team

Communicate effectively with clients, team members, and management

Technical certifications such as A+ or Network+ are preferred

Familiarity with Windows OS, Mac OS, and various software applications

Knowledge of TCP/IP and networking protocols

Your Tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

Provide technical support onsite to our clients at their location

Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals

Install, configure, and maintain hardware and software systems

Participate in project rollouts and deployments

Maintain accurate records of repairs, inventory, and equipment

Communicate effectively with clients, team members, and management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.