Patient Service Specialist - with Great Benefits

We are hiring an expert Patient Service Specialist to join our vibrant team at Select Medical in Tempe, AZ.
Growing your career as a Full Time Patient Service Specialist is an amazing opportunity to develop useful skills.
If you are strong in communication, adaptability and have the right personality for the job, then apply for the position of Patient Service Specialist at Select Medical today!

Patient Service Specialist

Tempe Arizona

FULL TIME

 

 

 

Are you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for help? Are you organized and detail-oriented? Do you thrive on building relationships with others? If so, the Patient Service Specialist role could be a great fit for you. 

 

Center Address: 1025 E Broadway Road, Tempe, Arizona 85207

$16.00-$20.00/hr

 

 

This is not your average front desk, receptionist position – it’s so much more! Working as a Patient Service Specialist at Select Medical can be a highly fulfilling job that allows you to not only have a positive impact on the patient’s experience, but also your coworkers’ experience, and the results we achieve as a company.

 

At Select Medical, every team member has a critical role to play in the success of our patients and our company. As a Patient Service Specialist, your performance is one of the keys to our ability to consistently provide a great place for patients to receive care and treatment, as well as a great place for employees to work. So while you will be stationed at the front desk, you will be making an impact on every patient’s care experience.

 

Select Medical is the nation’s leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Select Medical, you will have the ability to impact people’s lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community.

 

General Requirements: The ideal Select Medical employee is…

• Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients
• Patient-centric mindset: the patient always comes first and you will make the first and last impression on them
• Exceptional communication skills: communicate proactively and with empathy
• Detail-oriented: people count on you to ensure all the details are done correctly the first time around
• Team Player: you will be an integral part of a clinical team

 

 

 

Responsibilities: You’re more than just an admin or a secretary! The ideal candidate possesses the ability to consistently perform the following job duties with excellence... 

• Warmly greet every patient with eye contact, a smile, and a positive statement
• Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
• Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations
• Carefully conduct insurance authorizations and verifications
• Collect co-pays from patients with attention to detail
• Offer a fond farewell, providing any pertinent information about their next appointment
• Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
• Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep
• Live the Select Medical Values in every interaction, every day

  Schedule:

• Clinic Location: Tempe
• Type of Employment: Full Time

 

Minimum Qualifications:

• High School Diploma or GED required
• Insurance Verification Experience
• 1 year Front Desk Experience 

 

Preferred Qualifications: 

• Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
• AZ insurance/payor verification experience highly desired
• Health Care Experience
• Bilingual

Candidate must demonstrate exceptional customer service skills, professionalism in a medical office, an aptitude for computer/data entry/fax/phone usage, superb ability to multitask, attention to detail and express a willingness to learn.

 

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Benefits of working as a Patient Service Specialist in Tempe, AZ:

● Excellent benefits
● Company offers career progression opportunities
● Attractive package