Program Manager, S&OP, Amazon Business Services

DESCRIPTION

Come be a part of a rapidly expanding $35 billion dollar global business! At Amazon Business (AB), we stand at the intersection of tech & retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. We are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing, and service solutions for individual proprietors, small medium businesses, global organizations, and everything in between. Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Do you want to be part of an organization that is developing and launching new business models? If so, AB Services is looking for an experienced leader with a proven record of delivering results, to own and execute high visibility, strategic and revenue generating initiatives. This is an exciting opportunity to join a fast paced and quickly growing business segment within Amazon, solving complex problems and bringing big ideas to life for our customers. As a Program Manager on AB Services’ Strategic Supply Chain team, you'll be a key link in launching new capabilities. The S&OP manager acts as a bridge between business and operations teams and is responsible for seamless business planning and execution while maximizing customer/seller experience. This role involves driving critical decisions with cross functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Forecasting, Sales & Operations Planning and Inventory management. Key job responsibilities
- Set up robust processes to improve forecasting accuracy with an objective to minimize cost and maximize customer/seller experience
- Support the business growth in constrained environments with Frugal and innovative solutions
- Make the existing processes scalable by identifying and implementing available tools/automation
- Rollout best practices from other geographies/ companies to minimize end to end supply chain losses
- Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences
- Program manage and drive decision making across cross functional teams and senior leadership
- Standardize existing processes, ensuring future state is scalable A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! We are open to hiring candidates to work out of one of the following locations: Austin, TX, USA | Boston, MA, USA | New York, NY, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams