REGISTERED NURSE (Ambulatory Care Services, Decentralized Float: Pediatric Multispecialty Clinics)

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Job Description - REGISTERED NURSE (Ambulatory Care Services, Decentralized Float: Pediatric Multispecialty Clinics)

Clinical Skills and Knowledge:

As a member of a multidisciplinary team, the nurse in this role will provide nursing care to patients and families in the Pediatric Multispecialty clinics

The RN supports professional nursing practice across practice settings and across the continuum of care to assess and meet the needs of the patient and family; plans, implements, and evaluates patient care; teaches patients and caregivers; orients colleagues and peers; and provides support to the pediatric clinic team including other members of the multidisciplinary team

Independently and completely performs focused assessment to provide the most effective patient care to this patient population

Evaluate, screen and counsel patients on health maintenance and promote utilization of community resources

Telephone triage will include: triage calls from patients/families (including Red Calls, symptom calls, follow up), clinicians and other healthcare team members. Portal messaging, encounter follow-up will also be included. Following up on test results.

Responsible for assisting in face-to-face clinic, as needed

Patient education including on medication, related side effects, new patient diagnoses

Accurately assesses patient's/family's readiness to learn, organizes and executes individualized teaching plan, evaluates patient and families’ understanding and modifies approach as necessary

Develop and maintain collaborative relationships with all team members to improve patient outcomes. Active participation in quality improvement initiatives 

Candidate must be able to function with minimal supervision and be highly motivated to provide excellent care and patient advocacy

Demonstrates ease in application of hospital policies and unit procedures and protocols

Candidate will be expected to demonstrate excellent critical thinking skills relative to assessment, planning, intervention, and evaluation

Candidate will be expected to demonstrate their ability to organize and manage multiple interventions simultaneously

Candidate will be expected to demonstrate their ability to problem solve in a collaborative manner 

Candidate will be expected to demonstrate effective verbal and written communication skills

Candidate will be expected to demonstrate their ability to function competently with the electronic medical record and other technological applications

Additional responsibilities to be determined based on the needs of the department(s)

Therapeutic Relationships:

Individualizes communication based on assessment of the patients and families

Incorporates patient/family in planning and implementing care

Demonstrates empathy in interactions with patients/families

Professional Relationships:

Recognizes and values professional collaborative communication and the positive effect on patient outcomes

Identifies and utilizes collaborative resources

Functions as an independent and supportive team member and demonstrates empathy and compassion in interactions with team members

Approaches conflict situations in a constructive manner

Readily able to delegate to UAP according to the 5 Rights of Delegation

Expectations of the position: 

  • Demonstrated ability to apply critical thinking skills in daily practice: assessment, planning, intervention, and evaluation. 
  • Demonstrated ability to organize and manage multiple interventions simultaneously. 
  • Demonstrated ability to problem solve in a collaborative manner. 
  • Demonstrated excellent written and verbal communication skills. 
  • Current licensure as a Registered Nurse to practice in the State of Michigan
  • Three or more years (within the last 5 years) RN experience providing direct patient care (onsite) to Pediatric patients

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.


RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.

  • BSN
  • Ambulatory care experience inclusive of phone triage responsibilities
  • Professional nursing certification

Salary & Nursing Framework Level:
This UMPNC RN posting is posted as Nursing Framework LEVEL C.
Actual Nursing Framework LEVEL and salary will be determined at time of hire.
Nursing Framework levels range from Level A to Level F.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. 
Posting may be filled after the initial 5-day posting period. 
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. 
Positions less than 20 hours/week may be combined. 

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at .

Hours: 40 hours per week, five 8-hour shifts

Days: Day shift; Monday through Friday. Specific hours to be determined upon hire, flexibility in days/shift may be required in the future.

Location: C.S. Mott Children's Hospital-Pediatric Multispecialty Clinics

Note: All new employees will be expected to float to a designated unit(s) in times of low census.

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

Connections working at University of Michigan - Ann Arbor
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