Account Support Associate

Job Description:

Dover is looking for a confident and independent Account Support Associate to join our team in San Francisco, California. As an Associate Level position, you will be responsible for providing support to the account management team and ensuring customer satisfaction.

Responsibilities: 1. Act as a liaison between clients and account managers to address any inquiries or issues promptly. 2. Assist in preparing reports, presentations, and proposals for clients. 3. Manage and maintain client databases and records. 4. Monitor and track client accounts to ensure timely payments and renewals. 5. Collaborate with the sales team to identify upsell and cross-sell opportunities. 6. Conduct market research and analysis to support account strategy development. 7. Provide general administrative support to the account management team.

Requirements: 1. Bachelor's degree in business administration or a related field. 2. Minimum of 3 years of experience in a similar role. 3. Strong communication and interpersonal skills. 4. Critical thinking and problem-solving abilities. 5. Excellent time management and organizational skills. 6. Proficiency in Microsoft Office Suite and CRM software. 7. Ability to work independently and as part of a team.

Benefits: 1. Employee discounts on company products. 2. Paid Time Off (PTO) for vacations and personal days. 3. Relocation allowance for eligible candidates.

Working Environment: We offer a flexible working environment that adapts to change with speed and efficiency. Our team values collaboration, innovation, and continuous improvement.

Equal Opportunity Statement: Dover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: May 24, 2024

If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply and join our dynamic team at Dover in San Francisco, California.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.