Account Support Officer

Job Description:

S&P Global is seeking a highly skilled and motivated Account Support Officer to join our team in Fort Worth, Texas. This is a full-time position at the Associate Level, requiring a minimum of 4 years of experience in a similar role.

Responsibilities: - Provide outstanding customer support to clients, assisting with account management and troubleshooting any issues that may arise. - Work closely with the sales team to ensure customer satisfaction and retention. - Develop and maintain relationships with key clients, acting as the main point of contact for any account-related inquiries. - Analyze client data and provide insights to help improve account performance. - Collaborate with internal teams to implement strategies that meet or exceed client expectations. - Utilize project management skills to ensure all account-related tasks are completed in a timely manner. - Use persuasion skills to upsell and cross-sell additional products or services to existing clients.

Requirements: - Bachelor's degree in a related field. - Strong communication and interpersonal skills. - Motivated and resourceful personality traits. - Proven experience in account management or customer support. - Ability to prioritize and manage multiple tasks simultaneously. - Strong project management skills. - Persuasion skills to effectively communicate with clients. - Equal Opportunity Statement: S&P Global is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Benefits: - Training & professional development opportunities. - Medical coverage for employees. - Joining bonus for new hires. - A working environment that recognizes and rewards employees based on performance and merit.

If you meet the requirements and are seeking a challenging and rewarding career opportunity, we encourage you to apply for the Account Support Officer position at S&P Global in Fort Worth, Texas. The deadline to apply is June 27, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.