Client Relations Manager

Job Description:

As a Client Relations Manager at Gilead Sciences in San Antonio, Texas, you will be responsible for building and maintaining strong relationships with our clients to ensure their needs are met and their expectations are exceeded. This role requires a high level of professionalism, excellent communication skills, and the ability to work collaboratively with various internal teams.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and efficient manner - Develop and implement strategies to build and strengthen client relationships - Communicate with clients to understand their needs and provide solutions that meet their requirements - Collaborate with cross-functional teams to ensure client satisfaction and project success - Monitor client satisfaction and identify areas for improvement - Prepare reports and presentations on client feedback and performance - Stay up-to-date on industry trends and competitor activities

Requirements: - Bachelor's degree in business, marketing, or a related field - 5 years of experience in client relations or a similar role - Hardworking and reliable with a strong work ethic - Creative problem-solving skills and adaptability in a fast-paced environment - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and CRM software - Ability to prioritize and manage multiple tasks simultaneously

Benefits: - Paid overtime - Profit sharing - Parental leave

Working Environment: At Gilead Sciences, we prioritize quality in all aspects of our work, products, and services. We are committed to providing a supportive and collaborative environment where employees can thrive and grow professionally.

Equal Opportunity Statement: Gilead Sciences is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.