Client Support Associate

Job Description:

As a Client Support Associate at Express Scripts Holding in Los Angeles, California, you will be responsible for providing unparalleled customer service and support to our clients. You will work closely with clients to understand their needs and resolve any issues or concerns they may have. Your dedication and passion for helping others will be essential in this role.

Responsibilities: 1. Act as the primary point of contact for clients, addressing inquiries and providing solutions in a timely and professional manner. 2. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty to the company. 3. Collaborate with internal teams to coordinate client requests and address any issues that may arise. 4. Analyze client data and feedback to identify opportunities for improvement and drive business growth. 5. Assist with the development and execution of client support strategies to meet company goals. 6. Provide ongoing support and guidance to clients on products and services offered by the company.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Minimum of 3 years of experience in client support or customer service. 3. Strong analytical skills and attention to detail. 4. Excellent communication and interpersonal abilities. 5. Ability to work independently and as part of a team. 6. Passion for helping others and dedication to providing exceptional customer service. 7. Cooperation and collaboration skills to work effectively with clients and colleagues.

Benefits: - Company transportation for work-related travel. - Travel and spending expenses covered. - Paid sick leave for full-time employees.

Working Environment: At Express Scripts Holding, we embrace a culture that challenges norms and encourages bold thinking. You will have the opportunity to work in a dynamic and innovative environment where your ideas and contributions are valued.

Deadline to Apply: Interested candidates should submit their applications by June 22, 2024.

Equal Opportunity Statement: Express Scripts Holding is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.