Contact Center Assistant

Job Description:

NGL Energy Partners is seeking a Contact Center Assistant to join our team in Fort Worth, Texas. As an entry-level position, this role is perfect for individuals with 1 year of experience who are independent, resilient, and have strong planning and teamwork skills.

Responsibilities: - Answer incoming calls and respond to customer inquiries - Assist customers with account information, product information, and general inquiries - Ensure accurate and timely entry of customer information into the database - Handle customer complaints and provide appropriate solutions - Collaborate with team members to improve overall customer satisfaction - Maintain a positive and professional demeanor at all times

Requirements: - 1 year of customer service experience preferred - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong planning and organizational skills - Proficiency in Microsoft Office Suite - High school diploma or equivalent

Benefits: - Retirement plan - Gym membership - Remote work flexibility

Working Environment: Join a company that pioneers change and sets industry benchmarks. Be part of a team that values collaboration, innovation, and growth.

Equal Opportunity Statement: NGL Energy Partners is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to Apply: July 1, 2024. Apply now to join our dynamic team and make a difference in the energy industry!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.