Customer Care Assistant

Job Description:

We are seeking a dedicated and hardworking Customer Care Assistant to join our team at Apache in Indianapolis, Indiana. As a Customer Care Assistant, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner. This entry-level position is ideal for individuals who are team players and have strong decision-making skills.

Responsibilities: - Answering customer inquiries via phone, email, or chat - Resolving customer complaints and issues in a professional and timely manner - Processing orders and returns accurately - Collaborating with other team members to ensure customer satisfaction - Maintaining accurate records of customer interactions and transactions - Assisting with other customer care tasks as needed

Requirements: - Excellent communication skills - Ability to work well in a team environment - Strong decision-making abilities - High level of dedication and work ethic - No prior experience required

Benefits: - Disability insurance - Company transportation - Relocation allowance

Working Environment: At Apache, we prioritize quality in all aspects of our work, products, and services. As a Customer Care Assistant, you will have the opportunity to contribute to our commitment to excellence and customer satisfaction.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Apache is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.