Customer Service Representative/Call center Representative

We are a leading provider of [Industry] services, committed to delivering exceptional customer experiences. Currently, we're seeking a dedicated Customer Service Representative to join our team remotely. Job Title: Customer Service Representative Position Overview:
As a Customer Service Representative, you will play a pivotal role in providing top-notch service to our clients. This remote position offers flexibility and the opportunity to showcase your customer service skills in a dynamic environment. Key Responsibilities: Process authorizations and ensure compliance with industry standards.
Handle customer inquiries promptly and professionally.
Utilize time management skills to prioritize tasks effectively.
Maintain accurate records through data entry.
Collaborate with team members to deliver comprehensive solutions.
Uphold our commitment to exceptional customer service in every interaction. Qualifications: Minimum of 2 years of managed care experience.
Familiarity with provider or insurance processes preferred.
Proficiency in authorization procedures and compliance standards.
Strong customer service skills with a focus on problem-solving.
Excellent time management abilities.
High School diploma or equivalent.
Proficient in data entry and basic computer skills. Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM EST. Why Join Us: Competitive compensation package.
Opportunity for professional growth and development.
Work remotely from the comfort of your own home.
Join a supportive team dedicated to delivering exceptional service.
If you're passionate about delivering outstanding customer experiences and meet the qualifications outlined above, we encourage you to apply today.
Employment Type: Contractor
Salary: $ 17.00 18.00 Per Hour