Customer Support Assistant

Job Description:

Stryker, a leading medical technology company, is looking for a dedicated and reliable Customer Support Assistant to join our team in Seattle, Washington. This entry-level position offers a great opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: - Provide exceptional customer support through various communication channels, including phone, email, and live chat. - Assist customers with product inquiries, orders, and returns in a timely and professional manner. - Collaborate with the sales and marketing teams to ensure a seamless customer experience. - Maintain accurate records of customer interactions and transactions. - Identify and escalate any issues or trends to the appropriate team members for resolution. - Contribute ideas for continuous improvement of customer support processes. - Keep abreast of product updates and industry trends to better serve customers.

Requirements: - High school diploma or equivalent. - Strong communication and interpersonal skills. - Excellent time management and organizational abilities. - Ability to think creatively and innovate solutions. - Proficiency in Microsoft Office and CRM software. - Must be able to work in a fast-paced environment and multitask effectively.

Benefits: - Paid Time Off (PTO) - Training and professional development opportunities - Relocation allowance for eligible candidates

Working Environment: At Stryker, we nurture an entrepreneurial atmosphere, even within an established organization. Our team is encouraged to think outside the box and bring new ideas to the table. We value collaboration, creativity, and a strong work ethic.

Equal Opportunity Statement: Stryker is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity.

Don't miss out on this exciting opportunity to join a dynamic team at Stryker! Apply now before the deadline on July 16, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.