Remote Guest Services Coordinator

This is a remote position.

Were currently searching for a meticulous and customercentric Remote Guest Services Coordinator to join our team. In this role youll manage room reservations and book accommodations for our clients. If you possess outstanding communication skills a hospitable demeanor and a passion for hospitality we invite you to apply.

Responsibilities

• Manage hotel reservations including handling inquiries making bookings and confirming room availability.
  

• Engage with guests through phone email and inperson interactions to assist with reservation inquiries changes and cancellations.
  

• Facilitate smooth checkin and checkout experiences for guests addressing any special requests or concerns.
  

• Process reservations collect payment information and issue invoices or receipts as necessary.
  

• Promote additional services like room upgrades dining options and spa treatments to enhance the guest experience and increase revenue.
  

• Assist guests regarding general inquiries directions and information about local attractions and services.
  

• Address and resolve guest issues or concerns about reservations billing or service quality.
  

• Collaborate closely with vendors and suppliers.
  

Benefits

• Remote position with a flexible work environment.
  

• Business Opportunity
  

• Travel perks and discounts on personal and professional travel.
  

• 1099 Opportunity
  

• Free training and FAM Trips.
  

• Uncapped Commission Earnings
  

• Supportive team.
  

Qualifications

• Excellent communication and interpersonal skills with a friendly and courteous demeanor.
  

• Strong organizational and multitasking abilities.
  

• Attention to detail and accuracy.
  

• Ability to work independently and collaboratively.
  

• Thorough knowledge of travel destinations attractions and various travel products and services.
  

• Exceptional customer service and problemsolving abilities.
  

• Passion for travel and a desire to help others create memorable experiences.
  

• Must be 18 years or older and a US resident.
  

If youre ready to contribute to our team and assist in creating exceptional guest experiences we encourage you to apply for this exciting opportunity.