Human services specialist

Primary Location : United States of America-OHIO-Franklin County-Columbus

Work Locations : Children&Youth N. High Complex 246 North High Street Columbus 43215

Organization : Department of Children and Youth

Classified Indicator : Unclassified

Bargaining Unit / Exempt : Bargaining Unit

Schedule : Full-time

Work Hours : 8:00 am - 5:00 pm

Compensation : $24.31

Unposting Date : Apr 18, 2024, 10:59:00 PM

Primary Job Skill : Human Services

Technical Skills : Computer Literacy, Communications, Human Services, Advocacy

Professional Skills : Customer Focus, Networking, Public Speaking, Proofreading

Agency Contact Name : Ashley Sydebotham

Agency Contact Information :

Human Services Specialist 1 (Parent Ambassador) Counties: Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, Shelby, and Fayette (Intermittent)

Job Duties

If you have applied or interviewed for this position within the last 30 days you DO NOT need to reapply you are still in consideration for this opportunity.

About us:

Our mission is to promote positive, lifelong outcoming for Ohio youth through early intervention, quality education, and family support programs.

To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Major Duties and Responsibilities

Under general supervision, responds in real-time (e.g., telephone email, in person) to inquiries from stakeholders (e.g., families, young adults and agencies) in the counties of Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, Shelby and Fayette seeking assistance for concrete supports (e.g., food, bedding, housing), service referrals (e.g., parenting classes) and benefits navigation (e.g., BCMH application). Follow up with stakeholders as specified by policy to ensure needs are met/questions are answered.

Provides general information regarding program operations; maintains and updates manuals; prepares monthly programmatically required statistical and narrative reports, operates personal computer and/or word processing equipment to maintain records, attends required training sessions, assists in developing informational materials.

Establishes partnerships and maintains correspondence with regional service providers, governmental agencies & public entities who can provide supports to families within the specified region.

Schedules, plans and facilitates regional programming (e.g., family listening sessions; Parent Cafes (in-person and virtual) to allow for stakeholder feedback on social services system utilization and supports needed, functions as a liaison between the community and state.

NOTICE: This position will be assigned to headquarters in Franklin county but will travel around the following counties: Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, Shelby and Fayette.

Performs other related duties as required (e.g., participates in staff meetings, training workshops, conferences and training).

Hybrid Work Details

Subject to DCYs teleworking policy and an approved teleworking agreement, this position is eligible to work from a remote location on a hybrid basis. The selected applicant may be required to complete initial trainings prior to being eligible to telework. All requests to telework are reviewed on a case-by-case basis and must be approved by DCY’s Deputy Director of Human Resources and management, subject to the conditions outlined in the agency policy and teleworking agreement.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Qualifications

The following are the minimum qualifications for this position. For further consideration, applicants must clearly identify how qualifications are met within the education and/or experience sections of the applications.

Completion of undergraduate core program in social or behavioral science or pre-medicine or comparable field.

Or 2 yrs. exp. in delivery of human services in governmental, community or private human services agency or medical provider where adherence to federal public assistance/human services policies & procedures or those issued by government agency was mandated.

Or equivalent of Minimum Class Qualifications For Employment noted above.

Preferred experience:

Experience with a child with special needs.

Experience with child protective services.

Experience with any Ohio Benefit.

Experience with a child with behavioral health, substance abuse, developmental disabilities, and/or the juvenile justice system.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Major Work Characteristics

Knowledge of: Social or behavioral science or pre-medicine or comparable field; human relations; applicable federal & state regulations; agency rules & procedures applicable to particular social program*; social work research methods & techniques; public relations.

Skill in : Operation of personal computer &/or word processing equipment*.

Ability to: Define problems, collect data, establish facts & draw valid conclusions; interpret social welfare information & technical materials in books, journals & manuals; gather, collate & classify data about people, places or things; handle sensitive inquiries from & contacts with officials & general public.

(*) Developed after employment.

Supplemental Information

Unless required by legislation or union contract, starting salary will be the minimum salary of the salary range 10 (step 1, currently $24.31 per hour) associated with this position.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.

Unless the posting requires, please do not include attachments, as attachments will not be considered as part of your application.

Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid driver’s license.

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

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