Reservation Planner

Embark on an exciting journey as a Remote Reservation Planner! If you possess excellent communication skills, an eye for detail, and a passion for ensuring seamless travel experiences, this role is designed for you. Join our dynamic team and play a key role in coordinating and planning travel reservations while maintaining clear and effective communication with clients. Work remotely and be part of a company committed to delivering exceptional service in the travel industry.

Responsibilities:

1. Client Communication: Engage with clients via phone, email, and other communication channels to understand their travel needs and preferences.
2. Reservation Coordination: Plan and coordinate travel reservations, including flights, accommodations, transportation, and activities, ensuring accuracy and efficiency.
3. Customized Itineraries: Work closely with clients to create personalized travel itineraries that align with their preferences and expectations.
4. Information Sharing: Provide clients with comprehensive information about travel options, pricing, and any relevant details to facilitate decision-making.
5. Problem Resolution: Address and resolve any issues or concerns raised by clients during the reservation and planning process.
6. Collaboration: Work collaboratively with other teams, including sales and customer support, to ensure a seamless and coordinated approach to client communication and reservations.
7. Documentation: Maintain accurate and organized documentation of client communications, reservations, and relevant details.

Requirements:

1. Educational Background: High school diploma or equivalent. Relevant certifications in travel planning or communications are a plus.
2. Communication Skills: Excellent verbal and written communication skills. Ability to convey information clearly and professionally.
3. Customer Focus: A customer-centric approach with a commitment to delivering exceptional service to clients.
4. Organization: Strong organizational skills with the ability to manage multiple reservations and communications simultaneously.
5. Tech-Savvy: Proficient in using communication tools, email, and travel reservation systems.
6. Problem-Solving: Ability to troubleshoot and resolve issues promptly to ensure a positive client experience.
7. Adaptability: Ability to adapt to changing priorities and work in a fast-paced remote environment.
8. Must be eligible to work in the U.S.A.

Benefits:

1. Remote Work: Enjoy the flexibility of working from home while contributing to a seamless travel planning process.
2. Training Opportunities: Access to training programs to enhance communication and travel reservation skills.
3. Travel Discounts: Exclusive travel discounts for personal use.
4. Career Growth: Opportunities for career advancement within the company.                                                                                                                                                                                                      Salary: Based on commission and performance.        

If you're ready to combine your communication skills with a passion for travel planning, apply now to join our team and be a crucial part of creating unforgettable travel experiences for our clients!