Support Specialist - Work from home

The Support Specialist at Praxair will work remotely from home in Fort Worth, Texas, providing crucial support to both internal teams and external clients. This full-time position at the Associate Level requires a minimum of 4 years of experience in a similar role. The ideal candidate will possess strong analytical skills and emotional intelligence, and will be highly motivated and independent.

Responsibilities: 1. Provide technical support to internal teams and external clients via phone, email, and chat. 2. Assist with troubleshooting and resolving technical issues in a timely manner. 3. Collaborate with other team members to improve processes and procedures. 4. Document support processes and maintain accurate records. 5. Stay up-to-date on industry trends and new technologies. 6. Provide feedback and recommendations for improvement.

Requirements: 1. 4+ years of experience in a technical support role. 2. Strong analytical skills and attention to detail. 3. Excellent communication skills, both written and verbal. 4. Ability to work independently and as part of a team. 5. Emotional intelligence and ability to manage difficult situations. 6. Proficiency with Microsoft Office and other relevant software. 7. Bachelor's degree in a related field preferred.

Benefits: 1. Travel and spending expenses covered. 2. Paid overtime opportunities. 3. Dental insurance provided.

Working Environment: At Praxair, we encourage calculated risk-taking to drive innovation and progress. Our team is dynamic and collaborative, with a focus on continuous improvement and growth.

Deadline to apply: July 16, 2024

Equal Opportunity Statement: Praxair is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, national origin, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.