Retail Customer Service Associate

Customer Service and Retail Associate

St Louis Composting, producer of STA-Certified Compost, Mulch Products and Soil Blends, is accepting applications for immediate consideration for a Customer Service/Retail Associate.

Position Responsibilities:

• Provide customer service to customers both in person and over the phone.
• This position would be primarily at the Maryland Heights location, though floating to any other retail locations, might be necessary. Other locations include: Belleville, IL 62223, Maryland Heights, MO 63043, St. Louis City 63147, Pacific, MO 63069, Florissant, MO 63034, Arnold, MO 63010, Troy, IL 62294, St. Peters, MO 63376.
• Weekend shifts are required.
• Respond to inbound/outbound calls and inquiries.
• Assist management with the day-to-day office and retail operations.
• Communicate with customers and vendors.
• Perform retail transactions in a professional and accurate manner.
• Handle customer requests and complaints in a professional and courteous manner.
• Answer customer questions regarding services and product knowledge.
• Maintain office supplies and basic cleaning in and around the facility and office.
• Perform computer-based tasks such as e-mails, keyboarding, and reports.

Minimum Required Skills/Experience:

• Must be able to read and understand English.
• Must be authorized to work in the United States.
• Must be willing to submit to a criminal background screening and able to successfully pass an extensive drug screening prior to hire, which includes urine, hair, and breath-alcohol testing.
• Must present a neat and well-groomed appearance.
• Must be a strong team player and exhibit excellent teamwork with co-workers.
• Must be able to work well in a high volume, fast-paced environment.

Benefits:

• Family-oriented positive culture, ideal for those looking for a long-term career
• 6 Paid Holidays
• Paid Time Off available
• $10k in Company Paid Life Insurance
• 401(k) Retirement Plan with STRONG match
• Medical, Dental and Vision offered
• Opportunity for growth
• Opportunities for overtime