Senior manager contractor support services

Full Time Cincinnati, OH Innovate with Benchmark Gensuite as a Senior Manager, Contractor Prequalification Support Services Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees. Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite mean you will continuously use and evolve your skills to develop fresh ideas and initiatives. Benchmark Gensuite Benefits At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly give excellent performers their due. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers. About Benchmark Gensuite… Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation. Position Overview We are seeking a dynamic and experienced Senior Manager for our Contractor Prequalification Support services group to oversee operational aspects of project delivery and stakeholder management; working with a global team engaged in providing contractor safety prequalification support to subscribers of the Benchmark Gensuite Contractor Safety Management digital solution. The ideal candidate will ensure customer satisfaction, maintain effective communication, and facilitate project execution in alignment with organizational objectives. Responsibilities

• Process Development: Collaborate in creating operational structures to support customer needs and project requirements effectively.
• Project Management: Lead end-to-end project execution, ensuring adherence to timelines, budgets, and quality standards.
• Customer Interaction: Act as the primary liaison with customers, understanding their requirements, managing expectations, and ensuring alignment between project deliverables and customer needs.
• Team Coordination: Coordinate with cross-functional and culturally diverse teams to facilitate project workflow and address any arising issues.
• Risk Management: Identify potential risks and develop proactive mitigation strategies to ensure smooth project progress.
• Reporting and Documentation: Prepare project status reports, maintain documentation, and ensure transparency in project activities.
• Quality Assurance: Implement quality assurance processes to deliver high-quality solutions meeting internal standards and customer expectations.
• Stakeholder Management: Engage and manage stakeholder relationships to align on project goals, milestones, and outcomes.
  

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3-5 years of project management experience, preferably in customer-facing roles.
• Familiarity with project management tools and agile methodologies.
• Excellent communication skills to engage with technical and non-technical stakeholders effectively.
• Strong problem-solving abilities and proactive approach to addressing challenges.
• Demonstrated leadership skills to motivate teams and drive project success.
• Experience managing multiple projects concurrently and prioritizing tasks effectively.