Service Coordinator - Fast Hire

We are looking to hire a driven Service Coordinator to join our high calibre team at Woody Anderson Ford in Huntsville, AL.
Growing your career as a Full Time Service Coordinator is an amazing opportunity to develop relevant skills.
If you are strong in cooperation, presentation and have the right experience for the job, then apply for the position of Service Coordinator at Woody Anderson Ford today!

We are seeking a Service Coordinator to join our highly skilled group of service professionals. Our mission is simple: to create an uncommonly exceptional experience for guests' automotive needs. Woody Anderson Ford was founded in 1961 on the principles of integrity, accountability, and teamwork. Our dealership is equipped with state-of-the-art equipment, and our facility is designed to provide the best possible guest experience. Service Coordinators at Woody Anderson Ford are set up for success, both in day-to-day operations and in their long-term career growth. Our Service Coordinators have integrity, attention to detail, and use their innate sense of urgency to ensure guests know we've got their backs. What We Offer

• $18/hour, full time
• Health Insurance
• Vision and Dental Insurance
• 401(k) Savings Plan with Employer Match
• Closed on Sundays
• Paid Vacation
• Paid Company Holidays
• Paid Training
• Work-Life Balance
• Ongoing Professional Development
• Employee Discounts
• Family-Friendly and Inclusive Team Culture
• Career Growth and Internal Promotions
• Custom and Competitive Wage Plans

Who You Are

• You value the guest experience and have the proven ability to maintain a professional, friendly, positive, and helpful manner
• You have a strong attention to detail and focus on ensuring guests know we have their backs
• When under pressure, you maintain a positive attitude
• You have a strong work ethic, and dependable attendance is a priority
• You can work efficiently and effectively with a sense of urgency
• You make every guest feel as they are the most important guest of the day
• You thrive in a fast-paced environment
• You are a self-starter with effective time management and organizational skills

Responsibilities

• Field incoming service scheduling calls
• Schedule service appointments and recalls via phone and internet
• Accurately quote services and explain the basics of what the service entails
• Actively listen and problem solve guest concerns
• Respond to online service requests and questions, promptly and accurately
• Make outgoing guest calls for appointment and other reminders
• Fill in duties as required, such as assisting in the service drive
• Required to learn about manufacturer products, automobiles, and specific computer applications
• Follow all safety and security procedures

Qualifications

• High school diploma or GED
• One year of experience in an automotive service department is a plus
• Minimum of 2 years of customer service experience required
• Exceptional communication skills and experience dealing with complex issues and guest concerns
• Integrity and honesty are absolute requirements
• Highly professional appearance and demeanor
• High levels of guest service and organizational skills are top priorities
• Ability to type and utilize all functions of a computer and various operating programs
• Efficiency using Microsoft Suite Programs such as: Excel, Word, PowerPoint, and Outlook
• Valid Driver's License and good driving record
• Ability to pass a pre-employment drug screen and subsequent random drug screens

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits of working as a Service Coordinator in Huntsville, AL:

● Excellent benefits
● Opportunities to grow
● Attractive package