Service Foreman - Start Now

We are searching for a capable Service Foreman to join our exceptional team at Truck Centers Inc in Saint Louis, MO.
Growing your career as a Full Time Service Foreman is an amazing opportunity to develop productive skills.
If you are strong in cooperation, project management and have the right mindset for the job, then apply for the position of Service Foreman at Truck Centers Inc today!

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com .

Job Description

Truck Centers, Inc. is currently hiring a Service Foreman to join our growing team. As a Foreman, you are a critical member of our Service team and essential to getting our customers back on the road. Qualified candidates will have master technician skills, DTNA expert certifications, and a proven history of continually producing quality work and being a leader in the shop. The Foreman mentors technicians, monitors high-volume workloads, and oversees entire shop floor operations for efficiency, compliance, safety, and quality. This role also requires a positive leader with strong interpersonal communication, customer service, time management, and coaching skills. This is an exciting opportunity to take your career to the next level within our thriving, family-owned company!

This position will work either 1st shift Tuesday-Saturday or 2nd shift Monday-Friday. Please apply and discuss your scheduling preferences during an interview. 

CORE RESPONSIBILITIES

• Lead technicians by providing constructive feedback, technical resources and support, and mentorship to help them succeed in their current roles and build skills for growth.
• Exhibit exceptional work habits and commitment to delivering consistent, high-quality work as a leader within the Service department.
• Conduct weekly huddles with technicians to inform them of any important notices and exchange feedback regarding shop operations, cleanliness, safety, or job performance matters.
• Ensure technicians follow company and OEM policies, document recommended remedies, and notify management if any additional course of action is necessary.
• Provide product updates and timely technical training to increase their knowledge base.
• Participate and lead annual tool inventory.
• Utilize Dealer Management System and team collaboration to continually monitor the status of all active repairs to keep jobs on schedule and proactively communicate with the Service Dispatcher on any observations or potential warnings.
• Liaise between technicians in the shop and Service Admin to minimize delays, expenditures, and performance disruptors.
• Communicate with customers that require a highly technical skillset via various channels.
• Monitor shop tooling condition, cleanliness, organization, and safety according to company and Elite Support guidelines.
• Understand and follow federal, state, and local regulations governing service repair work.
• Attend OEM- and vendor-sponsored training provided by Truck Centers, Inc. to remain current on factory technical bulletins, product updates, and/or certifications.
• Complete additional tasks and projects as assigned in an organized, timely manner.

Qualifications

Candidates must be able to pass a pre-employment background check, physical, and drug screen. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in the work environment.

• High school diploma or GED with additional trade school and/or factory OEM technical training
• 10+ years of DTNA experience is required
• Valid Driver’s License and ability to meet insurance requirements is mandatory
• Class A CDL with air brake endorsement is highly preferred
• Demonstrated heavy-duty, hands-on technical experience in a truck dealership or independent shop setting with knowledge of heavy-duty truck repair methods is a plus
• HVAC certification required
• Demonstrated mechanical aptitude with a strong personal conviction of producing quality work
• Fundamental welding and fabrication skills; advanced skills are a plus
• Resourceful, collaborative team leader with the ability to also thrive in fast-paced situations
• Familiarity with Elite Support or other lean management principles strongly encouraged
• Candidates must have their own tools; TCI provides specialty and OEM-required tooling for on-site, communal use
• Ability to repeatedly and safely lift up to 70 lbs. unassisted

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. In additional to multiple comprehensive healthcare packages including medical, dental, vision, and prescription coverage, we offer a flexible spending accounts for healthcare costs or dependent care, company paid life insurance, voluntary life insurance, disability insurance, AD&D coverage, 401(k) retirement plan with company match, health and wellness incentive programs, training and career development opportunities, alternative work arrangements, volunteer time off, tiered PTO system, service awards, competitive salary, uniforms, technician tool insurance, and a family-first, team environment.

Benefits of working as a Service Foreman in Saint Louis, MO:

● Excellent benefits
● Opportunities to grow
● Competitive salary