Service representative

Full job description

Overview:

Why Valvoline Global Operations?

Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.​

As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.

Our corporate values of care , integrity , passion , and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.

When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, and showing passion about delivering on our commitments.

Careers for the Driven

Valvoline has a rewarding opportunity as a Service Route Representative . We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

How You’ll Make an Impact

The Service Route Representative is responsible and accountable for providing top quality service, distribution of batteries and associated products, and great customer service support to their respective serviced locations, stores, or affiliates. Will be assigned and responsible for a company delivery truck, company-assigned laptop/tablet and company-assigned iPhone/smartphone. In the role, you would be responsible for:

• Delivering new and used batteries (cores) and ancillary products. Troubleshoots all technical issues with battery testing equipment. Maintains battery inventories or PAR levels, battery rotations (when needed, based on date code), battery warranties and processing, inventory control, warehouse management (where applicable) and overall account management.
• Driving within the safety parameters of VCA and Valvoline.
• Running data reports to assess performance or identify service/sales improvement opportunities. Works closely with Service locations and store management to exceed their inventory and service needs. Provides daily operational support, insight and service to the locations they service.
• Meeting service and supply goals and budgets as set by the Territory Manager.
• Maintaining all company-required logs, records, and reports daily.
• Maintaining proper vehicle appearance and condition.
• Acting as a back-up service route manager for other regions as needed.
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You’ll Need

• High school diploma or equivalent
• Minimum of one year of Sales/Account Management experience
• Warehousing, inventory, or stock control experience
• Delivery route experience
• OSHA and DOT knowledge
• Advanced Excel skills
• Must be able to lift 50-75 lbs. unassisted, while balancing and carrying equipment (includes bending, kneeling, lifting, etc.) - lifting, loading/unloading and delivering automobile batteries required
• Ability to withstand exposure to noise from traffic, cell phone, etc. on a daily basis
• Must be authorized to work in the U.S.

What Will Set You Apart

• Associate's or Bachelor's Degree
• Previous automobile battery delivery experience
• Customer Service Certificate

Benefits That Drive Themselves

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement*
• Adoption assistance*

• Terms and conditions apply, and benefits may differ depending on position.

Females and minorities encouraged to apply.

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.