Service X-Press Technician

Gossett VW of Germantown is seeking an motivated and eager to learn Express Lane / Lube Technician to join our team! Why Gossett Motors? One of the largest privately owned Automotive Dealer Groups in Tennessee is expanding its line of franchises and seeking talented individuals with the ambition and aptitude to become part of our group. We are searching for aggressive, energetic, motivated individuals with positive attitudes. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities! You must have a Can-Do attitude. Job Summary We are expanding and we need qualified technicians that want a successful career with great earning potential! We are growing rapidly and looking for motivated individuals to join our group. We are looking for career-minded team members who exhibit a positive attitude, have a strong desire to earn money and display a willingness to learn. This entry-level position will be responsible for oil changes, tire rotation and other light maintenance work. This could be the start of a great career in the field of automotive service. Gossett Motor Cars Benefits:

• State-of-the-art facility
• ASE certification reimbursement
• VW brand technician recognition and incentive programs
• Cutting-edge diagnostic equipment and special tools including 2016 Hunter Alignment
• Brand special tools and equipment provided
• Unsurpassed professional training and a service-focused apprentice program to get you where you want to be
• Clean and climate controlled shop to work in with A/C
• Pay for service uniforms
• Team oriented environment
• Advancement opportunities, we want to hire within!
• Paid training
• Paid vacation
• Extremely aggressive pay plans with virtual unlimited earning potential
• Closed on Sundays (except last Sunday of month)
• 12 New Car Brands with more to come (cross selling allowed)
• Huge Used Car Inventory
• 401(k) - company match!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase and service discount program
• Wellness program
• On-site mobile health clinic

• Performing work specified on the repair order with efficiency and in accordance with dealership
• Check and communicate oil level to teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Perform scheduled maintainence services, minor repairs and minor recalls as outlined in latest repair information provided.
• Providing excellent customer service keeping in mind that our customer’s perspective comes first.
• Presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
• Ensures the customer’s needs are understood
• Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed
• Providing an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications

• High School diploma
• Ability to read and comprehend written instructions and information
• Knowledge in all aspects of automotive repair and maintenance
• A fast learner
• Excellent oral and written communication skills
• Excellent Customer Service Skills
• Team Player
• Must have a valid driver’s license
• Ensures that customer’s cars are kept clean
• To maintain his stall in an orderly and clean manner
• Ability to identify problems quickly
• Communication skills – communicates effectively with others
• Time management – managing one’s own time and time of others
• Typing – ability to type efficiently in order to enter repair orders
• Basic computer skills.
• Proven record of achieving exceptional customer satisfaction
• Personal and professional integrity
• Job requires high energy, good communication skills and ability to learn, retain and apply information.