Social service program planner

Agency : Department of Human Services

Opening Date: 06/06/2024

Closing Date/Time: 06/20/2024

Salary: Anticipated Salary (Eff 7/1/24): $7,066 - $10,326 per month ($84,792 - $123,912 per year)

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 37044

Position Overview

Subject to management approval, assists the Audit Unit Manager in providing expert critical oversight and monitoring of audit activities. Assists the Unit Manager in resolving administrative issues or problems. Serves as Lead Worker for assigned audits in Family and Community Services (FCS) meetings and/or conferences. Assists in developing and implementing the Program’s policies, procedures, and protocols, to promote compliance with state and federal mandates. Assists in developing, implementing, maintaining, and resolving issues associated with the audit programs data collection system. Assists subordinate staff in navigating Department of Human Services (DHS) and other related systems. Provides technical assistance, training, and supportive activities to FCS staff traveling to sites and/or via WebEx. Facilitates the development, implementation, and maintenance of an audit monitoring tracking system to compile and analyze audit testing results. Assists in creating, implementing, and maintaining the bureau’s SharePoint site. Travels overnight in the performance of duties.

Job Responsibilities

• Serves as a liaison with external and internal auditors for assigned audits.
• Plans and coordinates assigned internal/external audits.
• Assists in crafting, reviewing, and analyzing written reports regarding audits impacting FCS.
• Serves as designated Lead Worker of assigned audits within FCS.
• Serves as designated lead worker to lower-level staff.
• Represents the Bureau Chief or Unit Manager at onsite and/or WebEx meetings, conferences, and/or training opportunities with other co-departments, bureaus, divisions, potential service organizations, businesses, educational institutions, existing and/or prospective contractors, grantees, stakeholders, and/or state and federal government representatives to promote improvement in compliance with audit reviewed regulations.
• Assists in creating, implementing, and maintaining the bureau’s SharePoint site, audit tracker and other documentation of assigned audits within FCS.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of master's degree.
• Requires two (2) years of progressively responsible professional experience in community organization, social service work or in program planning and development.

SPECIALIZED SKILLS:

• Of the two (2) years of required experience, requires two (2) years’ experience as a caseworker working with public aid assistance programs, such as Temporary Assistance for Needy Families (TANF) Federal reporting and state and federal legislative rules, regulation, and mandates regarding facets of Supplemental Nutrition Assistance Program (SNAP), Cash, and medical service delivery.

Preferred Qualifications

• Two (2) years of experience as a caseworker working with public aid assistance programs, such as Temporary Assistance for Needy Families (TANF) Federal reporting and state and federal legislative rules, regulation, and mandates regarding facets of Supplemental Nutrition Assistance Program (SNAP), Cash, and medical service delivery.
• Two (2) years of professional experience utilizing writing, analytical, research, and problem‐solving skills.
• Two (2) years of professional experience communicating orally and in writing in public environments effectively.
• Two (2) years of professional experience working with public aid assistance programs, such as Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and Medicaid program reports and generating clear and concise written summary reports to expand and enhance service delivery.
• Two (2) years of professional experience gathering and analyzing complex data.
• Two (2) years of professional experience working with public assistance eligibility systems, such as Integrated Eligibility Systems (IES), Public Aid Client Information System (PACIS), Content Management, and ebtEDGE.
• Two (2) years of professional experience gathering, analyzing, and evaluating program data utilizing public aid eligibility systems such as Integrated Eligibility Systems (IES), Work Verification System (WVS), Content Manager, Mobius, and Business Objects.

Conditions of Employment

• Requires the ability to travel with overnight stays.
• Requires basic proficiency in Microsoft Office Suite and Business Objects.
• Requires the ability to pass a background check prior to employment.

All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm

Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Family and Community Services

Office of Program Support and Program Evaluation/Performance Management

Audit Liaison Unit

Springfield/Sangamon County

Agency Contact:

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: