Support Officer - Remote Work

Job Description:

Alcoa is seeking a motivated and resourceful Support Officer to join our team on a remote basis in Indianapolis, Indiana. As a Support Officer, you will be responsible for providing remote support to our employees and clients, ensuring smooth and efficient operations within the company.

Responsibilities: 1. Provide remote support to employees and clients on various technical and administrative issues. 2. Assist in the development and implementation of support strategies and processes. 3. Collaborate with other team members to resolve complex support issues. 4. Conduct research and analysis to identify improvement opportunities in support services. 5. Assist in training and onboarding new employees on support procedures.

Requirements: 1. Minimum of 2 years of experience in a similar support role. 2. Strong presentation and strategic planning skills. 3. Excellent communication and interpersonal skills. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office and other relevant software. 6. Associate-level degree in a related field.

Personality Traits: 1. Motivated 2. Resourceful

Soft Skills: 1. Presentation 2. Strategic planning

Benefits: 1. Joining Bonus 2. Free food 3. Employee discounts

Working Environment: At Alcoa, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where every employee's voice is heard and valued.

Deadline to Apply: June 27, 2024

Equal Opportunity Statement: Alcoa is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.