Veterinary Customer Service Representative - Urgent Hire

We are looking to hire an enthusiastic Veterinary Customer Service Representative to join our growing team at Pathway Vet Alliance in Washington DC.
Growing your career as a Full Time Veterinary Customer Service Representative is a terrific opportunity to develop exceptional skills.
If you are strong in teamwork, adaptability and have the right drive for the job, then apply for the position of Veterinary Customer Service Representative at Pathway Vet Alliance today!

Description

Position at Petcare Hospital & Wellness Center

Petcare Hospital and Wellness Center is looking for a Customer Service Representative to join their amazing team!!!Petcare Hospital & Wellness Center is a high end, 5 doctor hospital with a client focused company culture.  Our hospital offers wellness and preventative medicine for dogs and cats as well as Doggie Daycare, Grooming and soft tissue surgeries! We are located in East Mill Creek. 

BENEFITS INCLUDE (but not limited to):

Competitive salary starting at$18 -- $20 hr.(Depending on Experience) 

Three-Four-day work week with Saturday rotation
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts for pets 
Scrub allowance
Retirement Plan
Paid Parental and Purr-ental Leave

The primary responsibilities as a Customer Service Representative include:

• Telephone calls
• Scheduling Services
• Greeting clients and patients in a friendly manner
• Communicating technician, veterinarian or groomer of patient arrival or needed departure
• Present invoices and process payments; all products, appointments, daycare, grooming, and surgeries are to be paid at time of service
• Prepare vaccine certificates 
• Retrieve and charge out prescription medications
• Perform opening and closing procedure and cleaning lists
• Update client contact information
• Update vaccination and health history in charts
• Client communication: phone, email, text message, face to face
• Maintaining a clean waiting room and reception area:
  • Prepare cookies and coffee and keep the refreshment area clean, tidy, and stocked
• Perform other duties as assigned

Benefits of working as a Veterinary Customer Service Representative in Washington DC:

● Company offers great benefits
● Opportunities to grow
● Attractive package