DESCRIPTION
The Editorial Strategy and Solutions team is looking for a Content Editor to support content that helps businesses build and protect their brands on Amazon.
We are looking for enthusiastic, hardworking candidates with a passion for editing and optimizing B2B content for a global audience. The Content Editor will work closely with other editors, program managers, localization specialists, and Amazon business teams to deliver a best-in-class product experience for brand owners.
The successful candidate will be self-directed, yet equally comfortable contributing within a large team environment. Strong editing, interpersonal skills, time management, and attention to detail are required. You must have demonstrated content experience in the technology and/or marketing field.
With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative thinking and innovative content strategy are endless. Join us today!
In this role, you will:
- Collaborate with editors across the globe to create brand-facing support content, including Help pages, announcements and strings on the website, and emails that our Support Associates will use to communicate with brand owners.
- Use a combination of data analysis, contact analysis, end-user research, and content audits to make content decisions and orchestrate quality development.
- Own delivering on complex projects on tight deadlines.
- Multitask in an environment with competing priorities and deliverables.
- Evangelize content standards that reflect the voice of Amazon.
- Improve operational metrics and content development processes.
- Obsess over details and advocate for the delivery of the right content at the right time, delivered in the right place.
- Advocate for brands and the brand support experience.
- Focus on both the end-to-end and tactical components of the brand experience and collaborate in an environment that is global and cross-functional.
A day in the life
A typical day might involve scoping and strategizing a content project in the morning with a business subject matter expert; editing a different project in midday; and building another project with our CMS tools in the afternoon.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - VA | Virtual Location - WA
BASIC QUALIFICATIONS
- Experience managing content projects, including coordinating with other teams
- Bachelor's degree of English, communications, technical writing, or related field, or comparable job experience
- Demonstrate project management experience
- Experience working in a CMS platform
- Experience with a markup language, such as HTML and/or XML
- Demonstrated success at learning and explaining business processes
PREFERRED QUALIFICATIONS
- 5+ years as a technical writer, editor, or editorial strategist with a focus on B2B support content
- Experience with or exposure to Amazon Retail business processes
- Experience creating content for translation and localization
- Experience with DITA
- Experience working with product and UI designers and writing UI text
- Experience working as part of a global team with remote colleagues
- Experience with content management systems and SEO; Oxygen a plus
- Experience working in an agile content development environment
- Strong bias for action and the ability to prioritize and meet deadlines
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,200/year in our lowest geographic market up to $137,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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