Care Management Health Educator II

The Care Management Health Educator II works under the guidance of a Manager or Director of the Department as required. The Educator is responsible for conducting functional and technical training for the Care Management Services teams (including Care Management, Care Coordination and Community Health Work teams) in alignment with departmental policies and procedures. The Educator coordinates and/or provides training with the onboarding of new hires. This position is responsible for ongoing training, education, and remediation for experienced staff. The position must be a subject matter expert in case management processes and standards of practice including, but not limited to community, professional, and industry standards. This position serves as the chief instructor and consultant for operational, reporting, and accrediting requirements for all lines of business. 

Qualifications

• Master's degree in Social Work OR Associates Degree in NursingIn lieu of degree, equivalent education and/or experience may be considered.
• A minimum of 5 years of experience in designing, developing, and delivering in-person and online training courses; or any combination of education and experience which would provide the required knowledge, skills, and abilities. 
• At least 3 years of progressively responsible work experience in Care Management (in an acute or managed care setting, and/or in training and education). 
• Knowledge and experience with eLearning tools and internet technology.