Client Support Specialist

The Women's Center, non-profit mental health, education, and resources center in Vienna, VA is hiring a part-time Client Support Specialist. The position schedule is Monday through Friday, with varying four hour shifts between 9 am and 7 pm (M-T).

Duties:

• Welcome and Check-in clients upon arrival.
• Operate multiple phone lines.
• Schedule client appointments.
• Answer client account questions.
• Verify client insurance benefits.
• Collect co-pays and outstanding balance.
• Post-client charges and payments.
• Reconcile end-of-day closing.
• Adhere to all HIPAA regulations.
• Understand, interpret and explain account ledgers.
• Be proficient in Microsoft Word and Excel.
• Possess outstanding customer service skills.

Qualifications:

• Two years of medical reception experience.
• An associate or Bachelor's degree preferred.