Director,Educ&Nursing Informatics

The RN Nursing Informatics will serve as an applications analyst acting as the clinical liaison to nursing, medical staff, staff and other
patient/non-patient care areas to coordinate aspects of planning, designing, development, implementation, maintenance, and evaluation of clinical
information systems including the electronic medical record. Duties include analyzing complex clinical operations and structure processes to facilitate
decision making regarding clinical systems; utilizing the knowledge and skills of clinical practice to determine clinical functions that are suitable for
computer applications; and ensuring information systems are consistent with professional standards of practice. The RN Nursing Informatics will stay
abreast of information technology, provide opinions on emerging technologies, and aid in adopting technology and incorporating it into existing systems
and procedures. Leads or participates in projects involving technical components or technological risk. Directly reports to the CNO.

This position requires the full understanding and active participation in fulfilling the mission of Whittier Hospital Medical Center (“WHMC”). It is expected
that the employee demonstrate behavior consistent with the core values of WHMC. The employee shall support Whittier Hospital Medical Center’s
strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational
expectations including, but not limited to; Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and WHMC initiatives.

SERVICE/
LEADERSHIP

• Makes effective decisions that move the
  organization toward its vision and achieve the
  organization’s goals.
• Integrates department services with other
  departments to assure coordinated hospital
  operations.
• Communicates effectively in writing and verbally to
  ensure understanding. Leads through listening,
  questioning, etc.
• Effectively through change, dealing positively with
  resistance to change.
• Effective in team building, conflict mediation and
  negotiation.
• Demonstrates the willingness and ability to perform
  additional duties and responsibilities in different
  areas of the hospital on an as-needed basis or as
  determined by senior management.
• Maintains confidentiality as related to job
  responsibilities.
• Exhibits willingness to resolve problems as they
  arise.
• Attends required meetings. Present on time and is
  engaged in processes. Takes initiative in meetings
  and assumes responsibility for completing special
  assignments.
• Models the organization’s Mission, Vision and Core
  Values. Supports Patient Satisfaction initiatives
  including rounding and teamwork.
• Consistently projects positive professional image
  through appearance and behavior.
• Completes assigned work on time.
• Has read, understands, signed and conducts
  his/herself in accordance with the Standards of
  Conduct.
• Demonstrates an understanding of customer
  needs. Demonstrates courtesy, diplomacy, and
  tact in interactions with internal and external
  customers.

QUALITY

• Develops and implements policies and procedures
  that guide and support the provision of services.
  Reviews and revises policies and procedures as
  necessary, but every 3 years at a minimum.
• Takes a system approach to problem-solving and
  process improvement that involves staff.
• Participates in Joint Commission preparation
  activities and organizes all elements of the survey
  process including chapter preparedness, new
  standards implementation and corrective actions.
  Achieves substantial compliance during audits/
  reviews, inspections, etc.

GROWTH Organizational:

• Demonstrates foresight in planning for changes in
  services, work demands and staffing.
• Aligns departmental planning with the strategic
  plan of the organization.
  Individual:
• Demonstrates initiatives to improve own
  capabilities as a leader.
• Sets goals for self; meets with senior manager to
  evaluate progress.
• Remains current in professional field.
• Maintains licensure, certification as appropriate.

COST

• Effectively uses financial information for strategicand operational decision-making.
• Consistently remains within established budget
  SWB/PAPD and supplies/PAPD.
• Monitors and manages employee time and
  attendance records (KRONOS) for accuracy and
  timeliness through electronic or manual systems.
• Identifies and implements methods of controlling
  costs or generating revenue while providing
  maximum value to both the patient and the hospital
• Demonstrates an understanding of the costs
  associated with an unsafe environment and works
  to minimize risk.
• Assumes a proactive role in the reduction of
  injuries by appropriate and timely employee
  education, investigations and follow-up. Assures
  employees utilize proper ergonomics.

PEOPLE

• Understands and effectively administers human
  resource policies and procedures.
• Understands and complies with employment laws
  (EEO, FMLA, ADA, etc.).
• Effectively coaches, counsels and disciplines
  employees. Provides ongoing feedback to staff.
• Effectively interviews and selects competent and
  qualified staff.
• Effectively supervises, delegates, schedules and
  assigns work to achieve goals.
• Effectively orients, trains and develops staff.
• Demonstrates commitment to hospital staff’s
  continual learning, growth and development.
• Educates hospital staff to processes and standards
  as needed to improve/promote quality initiatives.
• Conducts employee performance evaluations on
  time.
• Effectively administers policies and procedures
  regarding safety, environmental health, and risk
  management.
• Demonstrates an understanding of turnover
  relative to department. Works to minimize
  controllable turnover.

INFOMATIC

• A. Attends department specific education/training, inservices, and staff meetings.
  B. Conducts department specific performance improvement
  projects as related to information management and nursing
  education.
  C. Acts as the liaison between clinical workflows and information
  technology in the implementation, optimization and ongoing
  support of clinical systems involved with systems/programs
  such as electronic medical records.
  D. Leads or participates in research and development programs
  or other projects related to the evaluation, selection,
  implementation and use of advanced information technology
  relating to the clinical environment.
  E. Provides technical advice with clinical consideration either
  independently or as part of a project team in relatively
  technical or complex areas, e.g., network design, network
  management, technology assessment, desktop services, data
  communications and messaging services, Internet and
  related technologies, etc., where such advice is essential to
  the ultimate success of a project or other initiative.
  F. Solves difficult technical problems with clinical consideration
  that are referred by others, independently or in concert with
  senior staff, vendors, or outside experts as may be required.
  G. Tracks problem resolution by external parties, ensures follow-
  up, and communicates status to all who may be interested.
  H. Maintains a high level of expertise and competence in current
  and emerging technologies and nursing advances that are
  pertinent to the business and/or which are assigned;
  maintains knowledge of all clinical applications that interface
  across the facility
  I. Tracks vendor developments to guide the organization’s
  migration to new releases of hardware and software within
  acceptable timeframe, budget and quality constraints.
  J. Educates and trains junior staff related to information
  technology and technology management through on-the-job
  instruction and formal training programs.
  K. Maintains current knowledge of legal, regulatory and practice
  standards as well as policies and procedures that are
  supported by clinical applications.
  L. Serves as a subject matter expert in applications supported.
• M. Manage end-user education, issues and setup applications,
  including table profile changes and parameter changes.
  N. Direct re-engineering of clinical activities, as required, to
  improve the measured outcomes of patient care activities.
  O. Leads Joint Commission preparation activities and organizes
  all elements of the survey process including chapter
  preparedness, new standards implementation and corrective
  actions. Achieves substantial compliance during audits/
  reviews, inspections, etc.
  P. Completes annual Plan, summary and reviews as necessary

EDUCATION
Program
Development

• A. Responsible for performing and documenting facility-wide
  needs assessments.
  B. Assists staff to identify learning needs and develops strategic
  plan to meet needs.
  C. Reviews data which may reveal learning needs.
  D. Meets with leadership to discuss & plan facility-wide
  educational department/hospital needs.

Planning

• A. Develops annual education plan that reflects the strategic
• plan of the facility.
  B. Designs educational programs which facilitate the
  attainment/maintenance of standards of care established
  within the organization.
  C. Plans educational activities that meet licensing board
  requirements, while adhering to regulatory standards.
  D. Develops effective written materials, i.e., outlines, lesson
  plans, handouts, evaluation tools/exams as needed.
  E. Applies concepts of learning to meet individual/group needs
  based on the age, culture, and educational level.
  F. Coordinates patient education by supporting staff with
  resources, educational materials and classes.

COMMUNITY
RELATIONS

• Represents the facility by interfacing with various Community
  Corporate organizations.

AGE SPECIFIC
COMPETENCY

• A. Incorporates adult learning concepts in all aspects of
  educational programs.
  B. Adjusts curriculum and presentation to
  accommodate various age/developmental learning groups.
  C. Coordinates a system for age specific education from birth to
  end of life for all clinical staff.

A. Education: Bachelor Science in Nursing or Bachelors in Computer Science/Engineering or Informatics preferred.

B. Required Licensure: California Registered Nurse License and BLS certification required.
C. Minimum Experience: 3 years acute clinical nursing experience.
D. Leadership experience: 1 year supervisory experience required.
E. Knowledge: Understanding of key information technologies, network and system technology, expert in micorsoft applications,
project management, ability to multitask and complete complex projects across departmental lines.