Educational Support Coordinator

Overview

Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Since its founding in 1868, TUSDM has been committed to leadership in education, patient care, research, and community service. Students obtain an interdisciplinary education, integrated with medicine, with access to training in dental specialties. Clinics managed at TUSDM provide quality comprehensive care to more than 20,000 individuals annually. Nationally and internationally, the school promotes health and educational programs and researches new procedures, materials, and technologies to improve oral health. 

What You'll Do

Under minimal supervision, the Educational Support Coordinator:

• Provides advanced administrative support and communications for the department.  
• Handles complex and confidential situations and requests and serve in a highly visible capacity as a resource for department with students, staff, faculty and other constituents.  
• Produces and drafts reports and other complex documents and materials, including proofreading and editing, designing layout and graphics for brochures and presentations.  
• Gathers data, conducts research, and drafts reports, summaries or material for presentation.  
• Plans and coordinates meetings and special events, including contacting speakers, designing promotional materials, and coordinating support for speakers and presenters.  
• May also coordinate programs and/or projects for department.
• Assists in compiling students feedback by preparing and summarizing course evaluation reports.
  
• Utilizes data-driven insights to inform decision making processes that enhances educational experiences.
  
• Develops a system for tracking course specific suggested enhancements.
• Utilizes data from our learning management system, assessment tools and course evaluation tool to identify trends, areas for improvement, and best practices.
• Acts as a backup to our exam specialist in administering examinations, and utilizing examination data to inform decision making.

What We're Looking For

Basic Requirements:

• High school diploma/GED and 5+ years of administrative experience OR a bachelor's degree and 3+ years of experience.
• Requires advanced knowledge of Microsoft Office suite including word processing, editing and graphics functions, spreadsheet and database knowledge.
• In addition, bookkeeping or basic accounting knowledge and excellent organizational and interpersonal skills.
• Individual must have excellent communication and interpersonal skills to handle the high volume of students that come through the office.    

Preferred Qualifications:

• Experience in a health care setting.
  

Special Work Schedule Requirements:

This job involves responsibilities that are performed on a hybrid schedule, requiring 3 days in the office and 2 days remote.

Pay Range


Minimum $26.40, Midpoint $31.40, Maximum $36.40




Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ... Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at or at . Applicants can learn more about requesting reasonable accommodations at

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