Banquet Houseperson

Location: UBC Food Services Catering & Restaurants – Sage Catering & The Point

Position: Banquet Houseperson - Sage Catering

• This posting is for four (4) vacancies

Job Summary

Assists catering managers and coordinators with the execution of events. Supervises and allocates the work of service staff including Waiters, Waitress and Bartenders.

Organizational Status

Reports to Catering Coordinator or Unit Manager.

Work Performed

Acts as primary liaison with client throughout the event.

Allocates, delegates and directs work to service staff throughout event.

Monitors work of service staff to ensure client s expectations are met. Works with service staff, drivers and kitchen staff to address and resolve any client issues.

Monitors service staff breaks to ensure sufficient coverage during peak times of function.

Assists with event set-up such as setting up buffet, tables and bar; pours drinks, serves meals if required; assists with event tear-down including clearing tables, breaking down the

buffet, cleaning and organizing rentals/dishes.

Picks up and returns any necessary material and event paperwork to catering office following event.

Assists the Restaurant Manager and Supervisor with restaurant operations and service

Carries out any other related duties as necessary in keeping with the qualifications and requirements of the job.

May be required to lift up to 45lbs.

Consequence of Error/Judgement

Makes minor decisions related to allocation of work of service staff and area cleanliness; errors in decision making may negatively impact customer service.

Supervision Received

Works under general supervision and from verbal and written instructions and procedures.

Supervision Given

Allocates work, provides instruction and monitors the work of food service staff.

Minimum Qualifications

High school graduation, Food Safe level 1 and Serving It Right certificates and a minimum three years of related experience or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Fine dining experience required (classically trained). Familiarity with bartending duties. Ability to make accurate and rapid calculations. Ability to work within a team environment and provide direction on service procedures to junior staff in a restaurant and catering environment. Effective communication, customer service and supervisory skills. Ability to work flexible hours. Ability to lift up to 45lbs

Requirements

* Minimum Qualifications: High school graduation and a valid BC driver's license or an equivalent combination of education and experience. Willingness to respect diverse perspectives, including perspectives in conflict with one’s own. Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.
* Preferred Qualifications:
* Ability to work a flexible schedule which may include mornings, evening, graveyards, weekends and holidays.
* Good verbal and written communication skills; demonstrated accuracy and attention to detail.
* Familiarity with location and layout of campus facilities.
* Good knowledge of audio visual equipment and other conference equipment requirements.
* Ability to lift up to 45lbs
* Must be available for closing shifts ending as late as 2am.