Catch 31 Restaurant Manager - with Great Benefits

We are looking for a resourceful Catch 31 Restaurant Manager to join our dynamic team at Hilton Virginia Beach Oceanfront in Virginia Beach, VA.
Growing your career as a Full Time Catch 31 Restaurant Manager is a terrific opportunity to develop excellent skills.
If you are strong in creativity, cooperation and have the right experience for the job, then apply for the position of Catch 31 Restaurant Manager at Hilton Virginia Beach Oceanfront today!

Chance of a lifetime to join the amazing, award winning Catch 31 Management Team at the beautiful Hilton Virginia Beach Oceanfront Hotel!

 

RESTAURANT MANAGER - COMPETITIVE SALARY AND BONUS INCENTIVES!

 

Organizational Structure: 

DEPARTMENT: Operations 

STATUS: Full-time/Management/Exempt

REPORTS TO: Catch 31 General Manager, F&B Director 

SUBORDINATES: All Restaurant Employees

Job Summary:

The Restaurant Manager plans and manages Restaurant, Room Service and other food and beverage outlets, as appropriate, to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures, and federal, state and local regulations, while meeting/exceeding financial goals.

The Restaurant Manager is responsible for the planning and managing of Catch 31, Room Service, and Bar and recommends promotional ideas and procedural changes. This position is responsible for the restaurant managerial team and is accountable for resolving guest and associate issues; oversight and implementation of recognition and training programs (including job skills checklists); Quality Assurance aspect of the restaurant and implementing the training regimen for all departments (food runner, busser, hostess, etc); and managing within forecasts, implementing, monitoring and controlling budget guidelines for the various outlets.

The Restaurant General Manager reports directly to the Director of F&B.

Essential Job Functions:

• Develop a culture that promotes effective communications, service excellence, teamwork, performance feedback, recognition, mutual respect and Associate satisfaction.
• Hire, retain and mentor restaurant managers and supervisors to establish successful operation of the asset. Collaborate with assigned recruiters to determine and implement hiring guidelines and standards. Sets short-term and long range goals in collaboration with Director of Food & Beverage to ensure the achievement of the outlets defined performance metrics.
• Practices responsible financial management of assigned assets at all times. Works with Director of Food &
• Beverage to develop annual business plans and budgets, to accurately forecast financial performance and to deliver financial results in accordance with those budgets.
• Drives guest satisfaction by maintaining service quality standards; this is accomplished by ensuring implementation of written standards of service for all hostess’, server, and server assistants and proper
• utilization of training programs and booklets.
• Ensures that all assigned assets are properly maintained and protected; by responsibility maintaining all front and back of house cleanliness standards, security of all storage rooms and proper utilization of the work order process.
• Ensures proper Cash handling responsibilities; including adhering to all divisional and departmental SOP’s and cash control procedures.
• Actively engages with internal and external guests through variably scheduled Floor Management Shifts on a regular basis; ensures timely and proper coaching and evaluation of associate and management performance.
• Maximizes Associate performance and positive morale by serving departmental Associates, through our Lead People, Manage Processes philosophy.
• Works collaboratively with colleagues in Corporate Support disciplines such as Sales & Marketing, Culinary, Banquets, Facilities and Procurement & Cost Management to maximize the performance of the outlet.
• Provides regular and effective updates to the General Manager and Director of Food & Beverage on the performance of the outlet and the leaders in the department during weekly 1-1 meetings as well as participation in the standing property meeting structure. 

TOP Requirements:

• Lead by example: Team Up, Own It and Passionately Serve! 
• Create and foster a TOP Culture within your department.
• Give Shout Outs to your Team Members that Team Up, Own It or Passionately Serve.
• Teach, mentor, and direct your team to exemplify the TOP Culture. 
• Recruit and hire team members who embody our TOP Culture.
• Assure that you develop your team by sending them to TOP training.
• Prepare your associates to take on more responsibility and recommend TOP associates for promotion.
• Demonstrate self-confidence, energy and enthusiasm at all time 
• Being comfortable with the high level of visibility and the TOP leadership role within the company. 

 Qualification Summary:

Education & Experience:

General Education Bachelor of Science Recommended
General Education Graduate Studies Recommended
Certification TIPS Training Recommended
General Education Associates Degree Recommended
General Education Undergraduate Studies Required
General Education Bachelor Arts Recommended

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to:

Long and varied hours standing are often required (8 hours). 
Ability to use hands to fingers, handle, feel, talk and hear
Bending, reaching, stooping or crouching on occasion
Light work – Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects.
Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Ability to see, hear, speak, read, write and understand English.

Mental Requirements:

Must be able to convey information and ideas clearly, both oral and written in English. 
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes while resolving them even if the situation did not begin with them.
Must maintain composure and objectivity under pressure. Must be respectful and maintain a calm demeanor.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems.
Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the need.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Must be able to work with a myriad of personalities and levels within the hotel and outside sources
Must be able to negotiate with clients while understanding the budgeted goals of the hotel(s) that need to be attained 

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Benefits of working as a Catch 31 Restaurant Manager in Virginia Beach, VA:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary