Catering Server, American Family Field

Delaware North Sportservice is hiring seasonal Catering Servers to join our team at American Family Field in Milwaukee, Wisconsin. As a Catering Server, you will provide outstanding customer service while serving food and beverage products in a banquet setting, ensuring that American Family Field guests' needs are being met in a positive, efficient, and courteous manner.

Pay

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Flexible work schedules

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

• Sets up tables for function in accordance with banquet event order.
• Assembles and delivers all food and supplies for catered functions to the scheduled locations.
• Sets buffet tables with food, beverage, and service items according to pre-established standards.
• Assists with food and table prep before events begin.
• Returns unserved foods and beverages, serving equipment, and utensils to the Commissary.
• Serves food neatly and attractively according to pre-established standards.
• Checks to ensure that all display foods are merchandised attractively according to pre-established standards.
• Cleans up the venue after the event ends and assists with inventory, food storage, and other closeout tasks.
• Performs necessary tasks to service guests including taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes.
• Serves alcoholic beverages responsibly, and requests identification adheres to all unit and company alcohol service policies and procedures.
• Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints.
• Replenishes food on buffet lines (if applicable).
• Maintains a safe and clean environment for guests and fellow associates.
• Breaks down events according to company procedures.

• Must be 18 years of age or older
• Excellent guest service skills
• Ability to work quickly and efficiently in a fast-paced environment
• Strong communication skills, including listening skills
• Must have open availability, specifically daytime availability.

• Ability to stand or walk, including up and down stairs, for the entire length of shift.
• Ability to lift up to 35 pounds.
• Mobility to maneuver between tables.