Director of Restaurant and Bars

Your day to day

As a Director of Restaurants and Bars, you’ll manage food and beverage operations to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements. 

· Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers.

· Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues.

· Train colleagues to make sure they deliver with compliance and to the InterContinental standards.

· Recommend or initiate any HR elated actions where needed.

· Make sure all food and beverage equipment is in operational condition and regularly cleaned.

· Make sure all food and beverage outlet facility spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.

· Achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction.

· Manage & participate in hotel food and beverage marketing programs and promotions.

· Keep an eye on competitor activity / industry innovation. Assist menu design and concepts. 

· Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste.

· Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.

· Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.

· Drive promotions that deliver great dining experiences for guests at a good value. 

· Make sure credit and financial transactions are handled in a secure manner. 

· Perform other duties as assigned.

What we need from you

· Some college and/or advanced training in food and beverage management 

· 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience 

· Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred 

· Must speak local language 

· Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law 

This job requires ability to perform the following:

· Carrying, pushing, or lifting items weighing up to 100 pounds

· Moving about the public areas

· Handling objects such as luggage

· Bending, stooping, kneeling

Other:

· Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.

· Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.

· May be required to work nights, weekends, and/or holidays.

What we offer

We offer a competitive financial and benefits package which includes medical, dental, vision, disability and life insurance support, and a matching 401k plan. We offer complimentary dry cleaning and employee meals. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.