General Manager (Must Be Bilingual In Spanish)

About the Role

Orbital Kitchens seeks a skilled General Manager to oversee our operations across all departments. This role will supervise this location's team management, compliance, and Inventory management. Our future General Manager must have Exceptional problem-solving, decision-making, and adaptive skills, as well as proficiency in computer applications like Excel, Word, and various management systems. Must be fully bilingual in Spanish and English. 

Key Responsibilities

1. Operational Management 
   • Direct and oversee all aspects of the operations at the location level. These departments include Receiving, Inventory, Prep, Production, Porters, Kitchen Line, Managers, Supervisors, Catering, and Dispatch.
   • Manage the hiring onboarding process and lead employee management. Efforts: Handle conflict resolutions, decision-making, and documentation, and engage HR when needed.
   • Establish performance and process management by routinely communicating and supporting management and staff through feedback and performance reviews. 
   • Oversee food quality, and standards are always followed and maintained.
2. Inventory & Labor Management
   • Manage Inventory and Labor levels using Key Performance Indicators (KPIs) to monitor productivity and cost productivity.
   • Use allotted hours to create and maintain store schedules. to maintain labor percentages 
3. Compliance 
   • maintain compliance with the Department of Health (DOH) regulations, labor laws, fire safety standards, and workplace safety protocols

Required Qualifications 

• 3+ years' experience in a restaurant management role, either in Quick Service Restaurant (QSR) or full-service restaurant
• Fundamental knowledge of Cost of Goods (COGs) and labor management systems. 

• Proven expertise in managing back-of-house operations, encompassing food handling, staff supervision, inventory management, and adherence to food safety standards.

• Proficiency in Excel Word and ability to quickly learn new software systems. 

Equal Opportunity Statement

• Orbital Kitchens is an equal-opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, gender, national origin, age, disability, or other protected status. Employment decisions are purely based on qualifications, merit, and business needs.