General Manager - NW Hospitality Group

Hospitality Focused General Manager

NW Hospitality Group is an award winning local restaurant group with three concepts, Amaro's Table, Cecilia and Gustav's. Our concepts are well known in the Vancouver market for their scratch kitchens and craft bar programs. With an established reputation of sincere, impeccable service, consistent quality and a high level of standards, true hospitality is at the forefront of everything we do. NW Hospitality Group prides itself on providing a uniquely elevated dining experience that is warm, inviting, and approachable.

Our company believes that in order for our team to maintain a high caliber of principles and impeccable guest satisfaction, they must be supported by strong leadership. We are looking for a General Manager that is inherently detail oriented, self motivated and driven to create memorable guest experiences. Candidates should have a minimum of 5 years of restaurant management experience and/or 5 years in a leadership role within the hospitality industry. With, at least 2 of the 5 years, in a General Manager position in a full service, elevated dining establishment.

You will be working with a progressive and committed management team that works together closely. Manager development and coaching is paramount to our success as team leaders, so a willingness to grow and adapt is essential. Our company, NW Hospitality Group is continuing to expand, providing many avenues of healthy growth opportunities.

Benefits:

NW Hospitality Group provides competitive compensation and benefits based on experience.

Excellent healthcare, dental and vision benefits that begin after 6 months of employment.

Closed for the following holidays: 4th of July, Thanksgiving, Christmas Eve and Christmas Day.

Annual Salary is based on experience and qualifications.

Management Duties:

• Assist in training employees in food preparation, customer service, sanitation, and safety procedures.
  

• Development of property leaders, building the leadership bench strength for NW Hospitality Group.
  

• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  

• Observe and evaluate employees and work procedures in order to ensure quality standards and service.
  

• Oversee schedules, assign duties, responsibilities, and work activities to employees in accordance with position requirements.
  

• Receive food and beverage deliveries, checking orders to ensure accuracy and quality.
  

• Assist in performing personnel actions such as hiring and firing staff in consultation with other managers as necessary.
  

• Follow through with equipment maintenance schedules and help arrange for repairs.
  

• Handle cash and credit card transactions accurately.
  

• Engage with guests throughout their experience and resolve guest complaints regarding food quality, service or facilities.
  

• Maintain restaurant opening and closing procedures with accuracy.
  

• Work with management to develop departmental objectives, budgets, policies, procedures, and strategies.
  

• Monitor budgets and payroll records and review financial transactions in order to ensure that expenditures are authorized and budgeted.
  

• Monitor compliance with health, OSHA and fire regulations.
  

• Salaried manager are expected to work a 50 hour week with open availability preferred.
  

• Managers are expected to work both opening and closing shifts.
  

We encourage anyone who is unfamiliar with our restaurants to visit our websites (Amarostable.com, lovececilia.com and gustavsvancouver.com) and check out our social media accounts (@amarostable @gustavsvancouver or @cecilia_vancouver).