General Manager of Restaurants - Hiring Now

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Job Description - General Manager of Restaurants - Hiring Now

We are on the lookout for a remarkable General Manager of Restaurants to join our diverse team at The Post Oak Hotel at Uptown Houston in Houston, TX.
Growing your career as a Full Time General Manager of Restaurants is a terrific opportunity to develop relevant skills.
If you are strong in decision-making, people management and have the right personality for the job, then apply for the position of General Manager of Restaurants at The Post Oak Hotel at Uptown Houston today!

Job Description General Manager of Restaurants
The Post Oak at Uptown Houston The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa and Houston's only AAA Five-Diamond destination boasting elegant accommodations masterfully blended with extensive conference space, prominent office space, designer fashion, signature dining and sophisticated amenities all in one tower. The 700,000-square-foot tower embraces every desire of savvy business and leisure travelers alike. The Post Oak Hotel is seeking a General Manager of Restaurants to join our hotel team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities. What we offer you:
-Multiple benefit plans to suit your needs
-Paid Time Off
-401K
-Opportunities for advancement
-Positive and respectful work environment where diversity is valued
-Generous employee discounts
-Community volunteer opportunities with Landry's League
-Complimentary Parking and Colleague Meal
-Opportunity to receive complimentary Rockets tickets to select games during 2022-2023 season ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Oversees the day to day operation of Bloom & Bee, In Room Dining, and Minibar Departments ensuring all service standards and guest experiences are at a consistent Five Star level.
-Understand hourly positions well enough to perform duties in employees' absence or during peak volume periods.
-Oversees departmental scheduling and regularly reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
-Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
-Identifies the developmental needs of hotel Colleagues. Coaches, mentors, or otherwise helps Colleagues improve their knowledge, skill, or ability.
-Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
-Ensures compliance with all applicable laws and regulations.
-Ensures compliance with food handling and sanitation standards.
-Ensures staff understands local, state and Federal liquor laws. Monitor alcohol service in compliance with standards and laws.
-Establishes and maintains open, collaborative relationships with Colleagues and ensures Colleagues do the same within the team.
-Improves service by communicating and assisting direct reports to understand guest needs, providing guidance, feedback, and individual coaching when needed.
-Resolves all guest opportunities and ensure follow up of all defects in outlets of responsibility.
-Manages service delivery in outlets to ensure Five-Star level service from entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment, and overall delivery of personalized/memorable service).
-Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
-Ensures Colleagues are treated fairly and equitably. Strives to improve Colleague retention and overall job satisfaction.
-Ensures recognition is taking place across areas of responsibility
-Supervises and assists with other outlet and hotel operations as needed or as directed by leadership.
-Ability to work days, nights, weekends, and holidays. QUALIFICATIONS:

  • Superior interpersonal and communications skills including exemplary written and oral communications skills.
  • Impeccable attention to detail and sense of urgency in delivering exceptional customer service.
  • Display professional conduct, sound judgment, the highest level of professional integrity, and a strong work ethic.
  • Ability to establish and maintain a positive and professional working relationship with all individuals.




EDUCATION and/or EXPERIENCE:
  • Bachelor's Degree preferred.
  • Minimum of 4 years of restaurant General Management experience, preferably in a luxury hotel setting.
  • Should possess a strong knowledge of liquor, beer and wine.
  • Knowledge in and or experience with Forbes 5 Star service standards is preferred.

This is not an exhaustive list of all responsibilities, requirements and skills. Leadership reserves the right to revise the job or to require that different tasks be performed as necessary.

Benefits of working as a General Manager of Restaurants in Houston, TX:


● Excellent benefits
● Opportunities to grow
● Advantageous package
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