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Position Summary:The Designated Shift Leader (DSL) is an hourly front of house teammate who assists themanagement team with the opening, closing, and overall operation of the restaurant. The DSLensures all guests are provided with prompt and friendly service according to our Flat Top Grillstandards. The DSL assists fellow teammates to ensure overall guest satisfaction while workingas a member of the management team.Skills, Duties, Responsibilities & Requirements:✓ Assist in leading daily shift meetings and be knowledgeable of any upcoming specials,events, menu changes, weekly focuses, etc. as dictated by the management team.✓ Perform management duties such as cash handling, food line checks, store walk-through,food and cooler temperature logs, etc.✓ Make sure all standard operating procedures are being followed at all times✓ Act as the manager on duty when there is no salaried manager in the building and as asupport manager when there is✓ Assist teammates with any guest issues; perform appropriate discounts (Student,birthday/email club, etc.)✓ Handle all teammates issues and inquiries during your shift as needed.✓ Handle all guest issues and inquiries during your shift as needed.✓ Handle all vendor issues and inquiries during your shift as needed.✓ Understand the flow of business, scheduling, and move teammates around as necessary.✓ Understand the projections and budgets and how to execute a shift to meet these goals.✓ Oversee all daily, weekly, and running side work and any additional projects orresponsibilities as given by the management team are completed in a timely fashion✓ Run closing reports at the end of night and update the P&L✓ Perform any additional projects or duties to assist the management team as assigned✓ Assist in food and liquor purchasing and inventory as needed✓ Assist host or hostess by answering phones to take reservations and answer guests'questions, assist in greeting, seating, and thanking guests.✓ Assist servers and bartenders in greeting guests, running drinks or food, taking payment,or pre-bussing their tables.✓ Assist the back of house teammates by maintaining the Fresh Food Line, expedite bowlsby the grill, and assisting the dishwasher as needed.✓ Delegate tasks to teammates to inspire a teamwork-related environment.✓ Make occasional deliveries or complete random errands, such as picking up suppliesfrom a local business.✓ Perform general physical activities including extended use of your arms, legs, and body;may include climbing, lifting up to 50lbs, balancing, moving, and bending.✓ Ability to remain active and on your feet throughout the duration of your shift✓ Ability to work in a fast-paced, high-volume setting✓ Food Handler's Certificate (ServSafe)✓ Basset Certification✓ Any additional certificate that may be required in the employers' city, state, county, etc.✓ Must pass a Background Check✓ Must pass an E-Verify screening✓ Must pass Drug Screening✓ Embodies Flat Top Grill's Core Values and Culture
Flat Top Grill : Designated Shift Leader
We Offer:✓ Flexible scheduling; part-time and full-time✓ Medical benefits after 12 months, minimum 30 hours average/week✓ Paid time off after 1 year for every 6 months, minimum 35 hours average/week✓ Critical Illness and Accident Insurance, no minimum✓ Discounted Shift MealOur Story
At Flat Top Grill, we believe each meal should be memorable. Feisty flavors. Stand-up-and-shout textures with ingredients so fresh, your momma will smack them. You're our guest. You
decide. Shouldn't your meal be prepared precisely to your tastes and preferences, whether youare paleo, vegan, nut-allergic, gluten-free or just plain hungry? We think so. Our enthusiastic castof characters will make sure you've got what you need, just how you like it—from ourhomemade sauces to our signature Roti bread. At Flat Top Grill, they grow it, you choose it, wecook it. C'mon in. Grill's on!DisclaimerAll Flat Top Grill s are subject to change at any time with or without notice.Home Office Management and Regional Directors retain the right to assign or reassign duties atany time and this does not limit the tasks that may be assigned.
Job Types: Full-time, Part-time
Pay: $19.00 - $20.00 per hour
Expected hours: 30 - 35 per week
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Work Location: In person
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