Hozpitality - Seasonal Pool Supervisor

Description Do you want to work at the most stunning pool in Downtown Dallas? This is an incredible seasonal opportunity to work for a distinctive hotel that reflects what's next in fashion, design, music and gastronomy AND work for a company that earned the 16thspot on the Fortune 100 Best Companies to Work For in 2021! Thompson Dallas is a luxury hotel located within The National, Dallas' newest urban luxury mixed-use project. The 51-story tower has been curated by a team of award-winning designers and showcases Thompson's unrivaled level of personalized hospitality with an edge. This Conde Nast Traveler's 2021 Hot List best new hotel, located downtown, offers bespoke journeys centered around world-class culinary & nightlife as well as refined art & entertainment in a way that only Thompson can curate. Essentials include 219 rooms with 52 suites; three full-service offerings for dining and drink; a boutique spa and fitness experience focused on wellness, a variety of spaces for events, including the 14,000 square foot National Ballroom; plus stunning skyline views from the 2 acre 9thfloor pool deck, which houses a long list of unparalleled amenities. Thompson Dallas, part of the boundless Hyatt Hotels Corporation portfolio, with its stunning mid-century modern hexagon design, rises above the Dallas Skyline and brings guests and community together through an inspired tribute to history, design and culture. As a Seasonal Pool Supervisor, you will work at our incredible 9thfloor outdoor pool with amazing downtown views, greeting guests and recommending and serving our finest food and beverage creations while providing 5-star service and creating an unforgettable experience. This role will improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Handles guest problems and complaints. • Establishes and maintains open, collaborative relationships with Colleagues and ensures Colleagues do the same within the team. Please note that this is a seasonal position from mid-April to mid-October. Dates may vary depending on business levels and weather. Qualifications

Qualifications - External • Minimum of two years of bar or restaurant supervisory experience, preferably in a luxury setting • Should possess a strong knowledge of liquor, beer and wine. • Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations. • Display professional conduct, sound judgment, the highest level of professional integrity, and a strong work ethic.