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JOIN LOTTE
LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our next journey in Seattle and share a great story that pursue love, freedom, and life to move the hearts of our guests. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.
We invite you to join us today.
PURPOSE OF POSITION:
Reporting to the Director of Front Office, the PBX Agent responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications. This role provides quality service to guests, staff, via incoming calls and a wide range of information pertaining to the hotel and activities in and around the city. This role allows an opportunity for delivery of impactful service and has a direct impact on creating the guest experience. You will be responsible to provide an excellent and consistent level of service to your guests. PBX Agents are responsible to contribute to the smooth and efficient running of the overall hotel operation.
THE IDEAL CANDIDATES WILL HAVE:
EDUCATION: High School Diploma or its equivalent.
EXPERIENCE: PBX or call center experience preferred.
BENEFITS AT LOTTE:
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