Residential Hotel Task Force General Manager

Affordable Suites Grand Rapids is seeking an experienced hotel manager with a minimum of 5 years of proven experience for our residential task force manager position. This role offers onsite accommodations, a competitive base salary, and bonus incentives. We welcome applications from seasoned property leaders with expertise in hotel operations, including General Managers, Assistant General Managers, and Front Office Managers. The ideal candidate will be hands-on, detail-oriented, and committed to driving growth and excellence within the property. Join us in shaping exceptional guest experiences at Affordable Suites Grand Rapids. Responsibilities: Key Responsibilities:

• Provide the Revenue Management Department with market analysis and forecasts.
• Support sales efforts and train front desk staff on selling techniques.
• Contribute to annual budgeting by forecasting operating expenses and labor costs.
• Manage costs based on business forecasts and adjust expenses to maintain profit margins.
• Execute purchasing policies and procedures.
• Ensure guest and employee satisfaction through training and development programs.
• Respond to guest complaints promptly and take corrective actions.
• Maintain physical condition of the hotel according to quality control standards.
• Possess strong computer skills (Word, Excel, PowerPoint, Access).
• Demonstrate effective communication, analytical, and decision-making skills.
• Ability to work independently, multitask, and prioritize tasks.

Physical Requirements:

• Capable of sitting or standing for extended periods.
• May need to lift or carry light objects.
• Able to work in a fast-paced and stressful environment.
• Flexible with work hours/days and possess a valid driver's license.

General Requirements

• Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, PowerPoint, and Access.
• Must have full knowledge of Hotel Management and Operations.
• Must have effective oral and written communication skills.
• Must have good analytical skills and decision-making ability.
• Must be able to work independently and multi-task, prioritizing as appropriate.

Qualifications:

• Bachelor's Degree in Hotel/Restaurant Management or Business preferred, with equivalent experience accepted.
• 5+ years of experience in Hotel General Management.
• 3 Verifiable references.

About Company: Affordable Suites has been in the long-term lodging industry for 40 years. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a strong portfolio of quality extended-stay hotels.