SkyDeck Security Officer

Do you like helping people and want a job where you can make a positive impact?

Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number” like at our multi-billion dollar global competitors, but big enough that we can provide security at iconic locations like Willis Tower and Millennium Park. Visit us at to learn more!

We are hiring an Unarmed Security Officer to work at the SkyDeck inside the Willis Tower. The schedule for this position is: Sunday-Tuesday 8:30am-10:30pm (approximate end time) and Wednesday 8:30am-3pm (about 45-47 hours/week).

Responsibilities of Willis Security Officers include, but are not limited to:
• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Control access for patrons, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Maintain clear, accurate logs pertaining to people or property including packages
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualification s of Security Officers:
• Must be at least 18 years of age
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

• Must be comfortable with heights and elevators

Preferred Qualifications of Security Officers:
• 1 year experience as a security officer or in a customer service, retail, hotel, or restaurant position
• Bi-lingual considered a plus
• Proficiency with Microsoft Office software

Pay and Benefits for Security Officers:
• $17.50 / hour

• Paid time off and paid holidays
• Medical covered at 100% under Union Health Service, and Dental, Vision, and Disability insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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