Sr. Claim Specialist

Berkley Luxury Group has been a mainstay in the commercial real estate and hospitality business since 1986. We specialize in luxury condominiums, cooperatives, and apartments in the habitational space, Class A Office buildings and fine dining restaurants in the hospitality space. BLG maintains a standard of prompt and fair settlement of claims, and endeavors to treat insureds and brokers in a partnership-like manner.

BLG has developed a strategic plan to grow their success by expanding their footprint geographically and adding complementary products. At BLG there is a shared vision to be the best option for its customers. We aim to provide comprehensive insurance solutions, use enhanced data and technology to make more informed decisions and rely on a field-based underwriting, claims and loss control model to be closer to our customers and brokers. Our goal is to provide superior services and products to these unique businesses.

At Berkley Luxury Group, our employees are our most important asset. We recognize that if we properly support and develop our employees, they will become our primary sustainable competitive advantage and the key to achieving success. As such, we have created a high performing culture incorporating our values into work practices, policies, and processes to foster, reinforce and sustain an environment where employees share a strong sense of purpose, commitment, and motivation to meet and exceed their goals.

As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation, and all member insurance companies, are rated A+ (Superior) by A.M. Best Company and carry Standard & Poor’s Financial Rating of A+ (Strong).

The company is an equal employment opportunity employer.

The Sr. Property Claims Examiner investigates, evaluates, and resolves assigned property claims in accordance with company standards, procedures, and regulatory requirements with some supervision. Key functions include but are not limited to:

• Proactively manages claim files from inception to closure including coverage analysis, investigation, damages, and evaluation with some management supervision.
• Establishes appropriate initial loss and expense reserves and continually evaluates the file on diary for adequacy, accuracy, and adherence to reserving guidelines.
• Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions.
• Drafts coverage correspondence including reservations of rights and coverage disclaimers in compliance with state statutes and regulations.
• Effectively and independently negotiates settlements with insureds and third parties
• Compose correspondence to insureds, claimants, attorneys, agents, and regulatory agencies.
• Appropriately and clearly documents all claim file activity, including current strategy, plan of action and maintain current diary according to claim handling best practices.
• Work with and manage independent adjusters and experts and control costs of outside vendors
• Effectively present cases within the department, and to underwriting and senior management.
• Compose Large Loss Reports and other detailed reporting documents as appropriate on a regular and timely basis.
• Identify subrogation opportunities and work with attorneys to obtain recoveries.

• Bachelor's degree preferred.
• JD, CPCU, AIC, or other insurance related classes or certifications ideal
• 4+ years of experience managing and handling commercial property claims with knowledge of commercial construction.
• Must be licensed in all states in which BLG polices are written. Continued insurance education and/or designations as appropriate.
• Experience working with luxury condos, co-ops, rental properties, and fine dining restaurants a plus.
• Strong written and verbal communication and the ability to effectively interact with all levels of internal and external business partners.
• Excellent negotiation and settlement skills.
• Detail-oriented with excellent organizational skills and the ability to multi-task and to independently prioritize competing demands/requests within given time constraints.
• Xactimate knowledge, construction knowledge and possess the ability to scope property losses.
• Technical understanding of insurance coverage and claim procedures.
• Ability to identify subrogation and salvage opportunities.
• Ability to work under pressure, especially in the event of a storm or catastrophe (CAT).
• A strong team player with initiative and ability to work independently and exercise independent judgment and effectively make sound business decisions.
• Computer skills with knowledge Microsoft Office Suite.