We are hiring an expert Supervisor at XGolf Restaurant, American Family Field to join our dynamic team at Delaware North in Milwaukee, WI.
Growing your career as a Full Time Supervisor at XGolf Restaurant, American Family Field is a fantastic opportunity to develop excellent skills.
If you are strong in problem-solving, presentation and have the right drive for the job, then apply for the position of Supervisor at XGolf Restaurant, American Family Field at Delaware North today!
Delaware North Sportservice is hiring seasonal Restaurant Supervisors to join our new XGolf Restaurant at American Family Filed in Milwaukee, Wisconsin. As a Restaurant Supervisor, you will ensure the highest levels of service to our guests.
Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate the Restaurant To Be Named Later which is open daily. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.
- Ensure compliance with all departmental and organizational policies and procedures.
- Maintain a safe and clean environment for guests and associates.
- Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports.
- Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
- Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
- Lead hourly staff in the daily performance of their duties.
- Ensure the venue is adequately stocked with all products and supplies needed for service.
- Collaborate with the manager concerning operational deficiencies and areas in need of attention.
- Greet guests positively, treating each person as an individual and in a professional manner.
- Prioritize and handle multiple tasks simultaneously.
- Complete other duties as assigned.
- One year of related experience is required.
- Superior organization and guest service abilities are required.
- Basic math skills include addition, subtraction, multiplication, division, fractions, and percentages.
- Basic computer skills including word processing, spreadsheets, and e-mail required.
- Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest’s goodwill.
- High school diploma or GED preferred.
- Ability to lift or carry 50 pounds.
- Ability to stand or walk 100% of the time.
- Possible exposure to a high volume of noise.
Benefits of working as a Supervisor at XGolf Restaurant, American Family Field in Milwaukee, WI:
● Learning opportunities
● Opportunities to grow
● Attractive package