Number of Applicants
:000+
JOB SUMMARY:
The Bilingual Population Health Navigator drives high-volume outreach interventions designed to engage new and existing clients to access the right care at the right time. Working closely with Population Health leadership, the Navigator seeks to close preventative care gaps in close coordination with clients, care teams, and specialty offices, and by leveraging available data repositories such as CRISP. Daily responsibilities include conducting outreach via phone calls and text messaging to schedule appointments, respond to client inquiries, address barriers, and support the client and care team for successful gap closure and continuity of care.
MAJOR DUTIES AND RESPONSIBILITIES:
Patient Focus
Communication
Workplace Computers and Equipment
Teamwork
SKILLS AND ABILITIES:
Excellent customer service skills
Good interpersonal skills
Proficient in Microsoft Office Outlook, Word, and Excel
Attention to detail
Ability to learn quickly
Ability to adapt to change
Team player
Able to take and follow through with delegated tasks
Bi-lingual skills required
EDUCATION:
Required: High School Diploma or GED
Preferred: Some college
EXPERIENCE:
Required: One year experience working in healthcare setting
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