FBH Healthcare Operations Assistant I

Healthcare Operations Assistant I 

Tacoma, WA

Catholic Community Services, Family Behavioral Health is looking for Clinicians who want to join our team of innovators who continually "push the envelope" and challenges traditional thinking in Behavioral Health.

WHO ARE WE:

We are a values-driven organization, providing family oriented mental health care for children, youth and families in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Tukwila, Tacoma, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ nearly 600 caring and compassionate employees. 

WHAT WE VALUE: Compassion Diversity Excellence Justice Stewardship

WHAT WE OFFER: 

• Excellent starting pay range: $22.71 - $24.42 per hour
• Full Time employment within a cooperative team environment.
• Medical, dental, vision & life insurances, retirement plans with employer contributions after meeting the qualifying period; and generous paid time off.
• Supplemental Cancer, Hospitalization, and Critical Illness Insurance.

We strive to help children and families live together safely and securely with hope and promise. We serve as a catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health. We behave with Humility, Passion for our Mission, and Compassion and Respectful Interactions. We value learning and offer alternatives and we stand strong to help child-serving systems understand our alternative paradigm while strengthening partnerships. We do not compromise our values.

This position is responsible for assisting the Family Behavioral Health site with the operations and service support necessary for smooth functioning of our site including general office management, administrative assistance, quality data entry and medical record management. The Operations Assistant I performs administrative and office support activities for multiple services areas and service contracts.

JOB SUMMARY:

Duties include triaging telephone calls, receiving and directing site visitors, word processing and/or data input, creating spreadsheets and presentations using excel/PowerPoint, and ensuring documentation is filed correctly in clinical records. Strong communication skills are required. This position requires an individual who is efficient and comfortable being an active team leader and member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support duties, is also essential in this position. The Operations Assistant 1 should demonstrate resourcefulness, be a good problem solver and have strong organizational skills. This position requires a steady completion of assigned essential duties in a timely manner to be successful and must demonstrate the ability to prioritize work assignments based upon FBH site priorities.

A full job description may be shared with candidates selected for an interview.

WHAT WE ARE SEEKING IN A CANDIDATE: 

• Associate’s degree or equivalent in experience.
• Experience entering data into Electronic Health Records or similar data bases.
• One year’s administrative support services experience working in an office with progressively increasing duties.
• Strong computer skills especially in MS Office.
• Accurate attention to detail with filing and data entry.
• Excellent written and oral communication skills.
• Excellent interpersonal and organizational skills.
• Typing 50 words per minute, 10-key by touch.
• Experience with multi-line phone system.
• Must have reliable transportation, valid driver’s license, auto registration and automobile
• Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
• Applicant must successfully pass required background checks prior to an offer of employment.
• Ability to work both independently and as a member of a team.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. 

PREFERRED QUALIFICATIONS

• Experience working in a non-profit organization.
• Familiarity with social service/mental health terminology and practices.

ABOUT TACOMA: 

Urbanites are drawn to downtown Tacoma for its competitively priced living spaces with sweeping views of Mt. Rainier, city and water views, while families gravitate toward Tacoma’s charming, affordable neighborhoods with big city amenities. Tacoma, conveniently located on the I-5 corridor, easily accessible to Seattle. Enjoy all the area has to offer:

• A haven for hikers, runners and cyclists. Tacoma is alive with activities from students attending the Universities and Trade, Technical and Community Colleges.
• Tacoma’s gourmands and culinary connoisseurs have cultivated a scene that’s made national press, with top-notch meeting and convention spaces, and huge headliner concerts have drawn visitors from across the globe.
• Birthplace of world-renowned glass artist Dale Chihuly, displaying at the Glass Museum, Tacoma is home to vibrant, creative community writers, artists and musicians, photographers, filmmakers, passionate entrepreneurs and business owners.

If you are on our careers page and you are interested in being considered for this opening: please click on the blue link above, on this page, located on the upper right hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration.  

If you are not on our careers page: please copy and paste the following URL into your browser: to view our opportunities. Search for your jobs of interest and click on the blue link on the careers page, located on the upper right-hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration.

For additional questions, contact Karla Lacktorin , Regional Clinical Recruiter, at   

Note for Internal Candidates: reviews internal compensation and determines increase based on their experience and also agency internal equity factors. Please note: Internal Applicants - please provide an updated resume and Letter of Interest when applying. 

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.